Constant Contact Forms has experienced issues that may need addressed

  • Resolved desertlavender

    (@desertlavender)


    9 months, 2 weeks ago

    We are receiving an error message as follows: 

    Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the "Support" checkbox under the Support tab in Constant Contact settings and start a forum support thread. Our support team will aid with further steps. 

    The message links to a support thread that was closed four years ago.  Below is the content of the debug log:

    [2024-05-22T03:21:58.816506+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-22T03:21:59.213766+00:00] Refresh Token:.INFO: Old Refresh Token: s5OQkG7f* [] [] [2024-05-22T03:21:59.213958+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-22T03:21:59.219961+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-22T03:21:59.220139+00:00] Refresh Token:.INFO: New Refresh Token: n2MVHtz9* [] [] [2024-05-22T03:21:59.220289+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-22T03:21:59.220405+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-23T02:25:18.093322+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-23T02:25:18.370984+00:00] Refresh Token:.INFO: Old Refresh Token: n2MVHtz9* [] [] [2024-05-23T02:25:18.371165+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-23T02:25:18.378054+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-23T02:25:18.378194+00:00] Refresh Token:.INFO: New Refresh Token: sBt4mI7f* [] [] [2024-05-23T02:25:18.378307+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-23T02:25:18.378434+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-24T01:23:53.904955+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-24T01:23:54.168476+00:00] Refresh Token:.INFO: Old Refresh Token: sBt4mI7f* [] [] [2024-05-24T01:23:54.168705+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-24T01:23:54.176111+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-24T01:23:54.176319+00:00] Refresh Token:.INFO: New Refresh Token: 6qHcDTU7* [] [] [2024-05-24T01:23:54.176453+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-24T01:23:54.176589+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-25T00:22:39.489343+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-25T00:22:39.803453+00:00] Refresh Token:.INFO: Old Refresh Token: 6qHcDTU7* [] [] [2024-05-25T00:22:39.803660+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-25T00:22:39.810375+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-25T00:22:39.810562+00:00] Refresh Token:.INFO: New Refresh Token: FdIaTNlf* [] [] [2024-05-25T00:22:39.810723+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-25T00:22:39.810890+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-25T23:21:04.850107+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-25T23:21:05.239636+00:00] Refresh Token:.INFO: Old Refresh Token: FdIaTNlf* [] [] [2024-05-25T23:21:05.239812+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-25T23:21:05.244954+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-25T23:21:05.245119+00:00] Refresh Token:.INFO: New Refresh Token: fxgj8EZy* [] [] [2024-05-25T23:21:05.245246+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-25T23:21:05.245356+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-26T22:26:46.877471+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-26T22:26:47.175467+00:00] Refresh Token:.INFO: Old Refresh Token: fxgj8EZy* [] [] [2024-05-26T22:26:47.175694+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-26T22:26:47.182015+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-26T22:26:47.182164+00:00] Refresh Token:.INFO: New Refresh Token: xB4Aw8Bw* [] [] [2024-05-26T22:26:47.182316+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-26T22:26:47.182454+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-27T21:22:05.265270+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-27T21:22:05.533632+00:00] Refresh Token:.INFO: Old Refresh Token: xB4Aw8Bw* [] [] [2024-05-27T21:22:05.533893+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-27T21:22:05.540366+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-27T21:22:05.540600+00:00] Refresh Token:.INFO: New Refresh Token: 966LNXWK* [] [] [2024-05-27T21:22:05.540798+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-27T21:22:05.540948+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-28T20:23:14.653208+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-28T20:23:14.964475+00:00] Refresh Token:.INFO: Old Refresh Token: 966LNXWK* [] [] [2024-05-28T20:23:14.964726+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-28T20:23:14.972060+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-28T20:23:14.972257+00:00] Refresh Token:.INFO: New Refresh Token: 1SQt3aIH* [] [] [2024-05-28T20:23:14.972398+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-28T20:23:14.972576+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-29T19:23:33.545535+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-29T19:23:33.835916+00:00] Refresh Token:.INFO: Old Refresh Token: 1SQt3aIH* [] [] [2024-05-29T19:23:33.836109+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-29T19:23:33.842135+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-29T19:23:33.842299+00:00] Refresh Token:.INFO: New Refresh Token: bpwUMVPG* [] [] [2024-05-29T19:23:33.842420+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-29T19:23:33.842546+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-30T18:28:14.770161+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-30T18:28:15.096119+00:00] Refresh Token:.INFO: Old Refresh Token: bpwUMVPG* [] [] [2024-05-30T18:28:15.096309+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-30T18:28:15.102806+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-30T18:28:15.102956+00:00] Refresh Token:.INFO: New Refresh Token: bTC_Cpya* [] [] [2024-05-30T18:28:15.103075+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-30T18:28:15.103243+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-05-31T17:20:42.299045+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-05-31T17:20:42.819316+00:00] Refresh Token:.INFO: Old Refresh Token: bTC_Cpya* [] [] [2024-05-31T17:20:42.819538+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-05-31T17:20:42.825836+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-05-31T17:20:42.826066+00:00] Refresh Token:.INFO: New Refresh Token: HA912bcK* [] [] [2024-05-31T17:20:42.826225+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-05-31T17:20:42.826384+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-01T16:25:52.421340+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-01T16:25:52.763394+00:00] Refresh Token:.INFO: Old Refresh Token: HA912bcK* [] [] [2024-06-01T16:25:52.763698+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-01T16:25:52.771303+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-01T16:25:52.771613+00:00] Refresh Token:.INFO: New Refresh Token: nBg9pLCv* [] [] [2024-06-01T16:25:52.771845+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-01T16:25:52.772081+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-02T15:28:45.370463+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-02T15:28:45.627864+00:00] Refresh Token:.INFO: Old Refresh Token: nBg9pLCv* [] [] [2024-06-02T15:28:45.628119+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-02T15:28:45.634453+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-02T15:28:45.634605+00:00] Refresh Token:.INFO: New Refresh Token: RhA4jjUb* [] [] [2024-06-02T15:28:45.634723+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-02T15:28:45.634860+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-03T14:21:33.236494+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-03T14:21:33.550512+00:00] Refresh Token:.INFO: Old Refresh Token: RhA4jjUb* [] [] [2024-06-03T14:21:33.550713+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-03T14:21:33.557090+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-03T14:21:33.557312+00:00] Refresh Token:.INFO: New Refresh Token: GnOXdZQ2* [] [] [2024-06-03T14:21:33.557500+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-03T14:21:33.557677+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-04T13:27:36.207503+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-04T13:27:36.534811+00:00] Refresh Token:.INFO: Old Refresh Token: GnOXdZQ2* [] [] [2024-06-04T13:27:36.535002+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-04T13:27:36.542523+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-04T13:27:36.542720+00:00] Refresh Token:.INFO: New Refresh Token: KTuJTnzv* [] [] [2024-06-04T13:27:36.542899+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-04T13:27:36.543058+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-05T12:22:16.696398+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-05T12:22:16.976269+00:00] Refresh Token:.INFO: Old Refresh Token: KTuJTnzv* [] [] [2024-06-05T12:22:16.976491+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-05T12:22:16.988541+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-05T12:22:16.988726+00:00] Refresh Token:.INFO: New Refresh Token: HhLYA37C* [] [] [2024-06-05T12:22:16.988918+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-05T12:22:16.989091+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-06T11:22:49.164749+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-06T11:22:49.528764+00:00] Refresh Token:.INFO: Old Refresh Token: HhLYA37C* [] [] [2024-06-06T11:22:49.528965+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-06T11:22:49.536228+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-06T11:22:49.536400+00:00] Refresh Token:.INFO: New Refresh Token: 5vC_Kdmh* [] [] [2024-06-06T11:22:49.536518+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-06T11:22:49.536658+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-07T10:23:44.109045+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-07T10:23:44.400474+00:00] Refresh Token:.INFO: Old Refresh Token: 5vC_Kdmh* [] [] [2024-06-07T10:23:44.400640+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-07T10:23:44.407629+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-07T10:23:44.407831+00:00] Refresh Token:.INFO: New Refresh Token: aBqgB5Mj* [] [] [2024-06-07T10:23:44.407988+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-07T10:23:44.408121+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-08T09:21:11.496591+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-08T09:21:11.831511+00:00] Refresh Token:.INFO: Old Refresh Token: aBqgB5Mj* [] [] [2024-06-08T09:21:11.831740+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-08T09:21:11.838021+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-08T09:21:11.838282+00:00] Refresh Token:.INFO: New Refresh Token: wKkVwFec* [] [] [2024-06-08T09:21:11.838413+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-08T09:21:11.838536+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-09T08:30:36.336593+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-09T08:30:36.638254+00:00] Refresh Token:.INFO: Old Refresh Token: wKkVwFec* [] [] [2024-06-09T08:30:36.638481+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-09T08:30:36.644949+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-09T08:30:36.645124+00:00] Refresh Token:.INFO: New Refresh Token: Au3DDKVo* [] [] [2024-06-09T08:30:36.645269+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-09T08:30:36.645401+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-10T07:21:33.795590+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-10T07:21:34.104887+00:00] Refresh Token:.INFO: Old Refresh Token: Au3DDKVo* [] [] [2024-06-10T07:21:34.105117+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-10T07:21:34.117233+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-10T07:21:34.117550+00:00] Refresh Token:.INFO: New Refresh Token: zqn9dgjC* [] [] [2024-06-10T07:21:34.117691+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-10T07:21:34.117802+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2024-06-11T06:20:56.818601+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2024-06-11T06:20:57.102237+00:00] Refresh Token:.INFO: Old Refresh Token: zqn9dgjC* [] [] [2024-06-11T06:20:57.102421+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2024-06-11T06:20:57.108015+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2024-06-11T06:20:57.108209+00:00] Refresh Token:.INFO: New Refresh Token: HyP8qRQQ* [] [] [2024-06-11T06:20:57.108370+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2024-06-11T06:20:57.108522+00:00] Expires in:.INFO: Expiry: 86400 [] []

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Good day @desertlavender

    Based on the provided error log alone, I’m not seeing anything that would have triggered the admin notification. It’s possible that it happened somehow before logging was able to be started, or perhaps the version of the file got removed before we could investigate.

    That said, unless the admin notification comes back, I believe you should be good to disregard for the time being. Of course if it does, feel free to come back to this thread with an update and we can continue from there.

Viewing 1 replies (of 1 total)
  • The topic ‘Constant Contact Forms has experienced issues that may need addressed’ is closed to new replies.