Constant Contact Forms has experienced issues that may need addressed

  • Resolved Suzi Berman

    (@sberman)


    4 years, 10 months ago

    Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox in the Constant Contact settings and start a forum support thread. Our support team will aid with further steps.

    The debug logs are empty

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Just submitted to the form and got a “We had trouble processing your submission. Please review your entries and try again.” error, so I’m wondering/curious/hopeful some extra information will be in the log this time around. When you have a moment, can you please re-check that and let us know what it says, if there is.

    Thread Starter Suzi Berman

    (@sberman)

    The log says “Nothing to update.”
    However, this is at the top of the dashboard: “Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox in the Constant Contact settings and start a forum support thread. Our support team will aid with further steps. Dismiss this notice.”

    Thread Starter Suzi Berman

    (@sberman)

    I updated the Recaptcha and changed the mail list destination. But I do not think that is the issue.

    Plugin Author Constant Contact

    (@constantcontact)

    Just to double check, as I know the last release has some logging changes in it, have you updated to the latest version of the plugin?

Viewing 4 replies - 1 through 4 (of 4 total)
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