Constant Contact Forms has experienced issues…

  • Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox under the Support tab in?Constant Contact settings?and start a?forum support thread. Our support team will aid with further steps.

    Im getting this notice in my admin dashboard, how to solve this

    The page I need help with: [log in to see the link]

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  • Plugin Author Constant Contact

    (@constantcontact)

    If you haven’t taken the mentioned steps about enabling a Debugging/Support setting, that would be the next step so that you can access any generated log files that’ll house more information about what error occurred.

    We’d need to have that shared with us, and we can provide a way to share it privately if you prefer, before we can offer any other insight.

    Thread Starter hemanthvivid

    (@hemanthvivid)

    [2024-07-17 12:35:58] API.INFO: ConstantContact_API::get_lists:242 – GuzzleHttp\Exception\ConnectException – cURL error 28: Failed to connect to api.constantcontact.com port 443 after 131252 ms: Couldn’t connect to server [] []

    Plugin Author Constant Contact

    (@constantcontact)

    What version of the plugin are you currently using? The inclusion of Guzzle as an error is leading me to believe you’re on something before 2.0.0 and if that’s true, we definitely want to get you updated to the newest versions. We removed Guzzle as a dependency as part of our upgrade to the plugin using Constant Contact’s version 3 of the API.

    Beyond that, it’s possible that it’s just a temporary timeout and things should be working better again after this. However, upgrading will still be best to look into.

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