• Resolved JessicaRodgers

    (@jessicarodgers)


    I’ve used a shortcode to embed the booking onto a test page and it is stuck at loading. I checked the console log and it is showing this error.

    Uncaught (in promise) TypeError: Cannot read property ‘types’ of undefined
    at t.a (default-appointment.js?ver=2.8.2:1)
    at default-appointment.js?ver=2.8.2:1
    at M (default-appointment.js?ver=2.8.2:1)
    at default-appointment.js?ver=2.8.2:1
    at dispatch (default-appointment.js?ver=2.8.2:1)
    at default-appointment.js?ver=2.8.2:1
    t.a @ default-appointment.js?ver=2.8.2:1
    (anonymous) @ default-appointment.js?ver=2.8.2:1
    M @ default-appointment.js?ver=2.8.2:1
    (anonymous) @ default-appointment.js?ver=2.8.2:1
    dispatch @ default-appointment.js?ver=2.8.2:1
    (anonymous) @ default-appointment.js?ver=2.8.2:1

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Start Booking Team

    (@startbooking)

    Hi @jessicarodgers, I took a quick look at your page. There are a few errors in the console that are unrelated to our plugin. I was not able to see the error you provided above but I can see that you are using a plugin that combines and minifies javascript. Can you try excluding default-appointment.js from that tool? Then we can look into it more. Please feel free to reach out to our chat support and we can walk you through troubleshooting and get this resolved for you.

    Thread Starter JessicaRodgers

    (@jessicarodgers)

    I figured it out. I forgot to flush the cache for the minify and after doing so it is working. Thank you so much for your reply, I do appreciate it. Have a great day.

    Plugin Author Start Booking Team

    (@startbooking)

    @jessicarodgers glad you got it working. If you have any questions in the future, please do not hesitate to reach out to our live support. We are happy to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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