• The Issue:
    Repeatedly across multiple occasions I’ve run face first into the problem of SMAP failing to publish the Featured Image of a post which result in no auto post to Instagram and an imageless post being sent to Facebook.

    The Frustration:
    Once, twice, three times – I was willing to accept that the failure was on my part; attributable to user error, but this keeps happening. On multiple occasions I have ‘Reauthorized’ both Facebook and Instagram within SMAP, cleared my site cache, generated multiple troubleshooting posts until everything is working correctly and reliably.

    The following morning, I publish a post… and I’m right back where I started. The frustration is real and I cannot diagnose how to get around this ordeal. Can you advise? Your assistance would be much appreciated.

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  • Thread Starter MindCreatesMeaning

    (@xizor)

    Solution:
    The culprit seems to be naming conventions of files. I generate a lot of screenshots and many plugins including other social sharing plugins have no issue with spaces contained within file names. SMAP expects no spaces whatsoever.

    Now that I know this, the frustration can be circumvented. I simply wasn’t expecting this limitation in file name conventions. I’m happy to have unearthed the culprit to my issue. I’m sharing this update so others can benefit in the future.

    Thank you for the plugin, it’s much appreciated.

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