Consent switches not working

  • Resolved deyil

    (@deyil)


    2 years, 8 months ago

    Hi, the consent blue switches per cookie category are not working. I can not turn them off when clicking on them.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Nazaqat

    (@nazaqatcybot)

    Hi Deyil,

    Thank you for reaching out to Cookiebot.

    Seems like it’s a CSS clash, if you block the CSS file (style.css -https://bepartofnorthevia.gr/wp-content/themes/avventure/style.css ) via local override, the consent banner functionality resumes.
    I’m afraid Cookiebot support can not assist you further in this case, you/the tech team will have to figure out what exactly caused this issue in the CSS file(s). Hint: Look at the button styling or blocked/disabled components.

    Feel free to return in case of questions. Thank you.`

Viewing 1 replies (of 1 total)
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