Consent mode – styling – do not work

  • Resolved diddiz

    (@diddiz)


    8 months, 3 weeks ago

    Am I suppose to do something else other then check the box of “google consent mode v2” in the plugin?
    Do I need some installation in GTM in order to get this work?

    Because it′s about two weeks ago I switched the consent mode on in the plugin but I still get the GA4 warning for the consent signals not being detecting.

    And one other thing – why does it not work to switch to Grandma mode anymore? Cleared cache in WP and browser but no matter what choice I make my banner stays the same? Workin on Elementor Pro and Hello Elementor.

    Tnx!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    Am I suppose to do something else other then check the box of “google consent mode v2” in the plugin?

    No

    Do I need some installation in GTM in order to get this work?

    No. But what GTM code are you using, can you post the snippet?

    Because it′s about two weeks ago I switched the consent mode on in the plugin but I still get the GA4 warning for the consent signals not being detecting.

    Have you tested to accept cookies yourself and see if the tracking goes through to GTM? Maybe it’s a caching issue?

    And one other thing – why does it not work to switch to Grandma mode anymore? Cleared cache in WP and browser but no matter what choice I make my banner stays the same? Workin on Elementor Pro and Hello Elementor.

    I just tried the Grandma mode in my testing environment, no trouble. Will install Elementor Pro and Hello elementor to test it out later.

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    Now I tried Grandma mode with Elementor Pro and Hello elementor. Works just fine.

    Thread Starter diddiz

    (@diddiz)

    I have GTM installed by functions.php and all other signals from GTM work just fine, so my guess is the installation ok? 

    <!-- Google Tag Manager -->
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,'script','dataLayer','GTM-XXXXXXX');</script>
<!-- End Google Tag Manager -->

<?php }


// Add Google Tag Manager code immediately below opening <body> tag
add_action( 'genesis_before', 'google_tag_manager_body' );
function google_tag_manager_body() { ?>
	
<!-- Google Tag Manager (noscript) -->
<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-XXXXXX"
height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
<!-- End Google Tag Manager (noscript) -->



    Thread Starter diddiz

    (@diddiz)

    When the Grandma mode is on for me the “deny” button is red and a large cookie is visible at the top, right corner. When Grandma mode is off the cookie is gone and “deny” button is black. I make no other changes.

    Sadly I don′t know how to show you a picture.
    But it does not look like last time I used it anyway.

    When accepting all cookies – after clearing cache in browser – GTM initiates and get some tags to fire, but the consent is still not configured and datalayer states:

    {event: “gtm.init_consent”, gtm: {uniqueEventId: -1}}

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    You can use an image service such as https://imgbb.com/upload to upload an image and then post the link here.

    Thread Starter diddiz

    (@diddiz)

    As for the problem I don′t think is nessery, I see no Grandma, only a cookie.

    What about my main concern – consent mode that does not seem to work? Do you think my installation of GTM is the problem?

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    There is a problem with Google Consent mode at the moment. I will try to fix it in the next release.

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    Check out the latest release (2.24), it should solve your problem.

    Thread Starter diddiz

    (@diddiz)

    Great, I hope it will work soon, because it′s not directly after updating my site.
    Waiting for GA to update, as usual I guess it could take up to 48 hours.

    Thread Starter diddiz

    (@diddiz)

    Thank you, now GA is marked green *yeay* and I′m happy to see that.

    Regarding the styling issue I have the “Grandma mode” active but sadly there is no Grandma. I will not persist but I really do not understand why it would not work properly. She′s so cute ??

    Tnx for resolving the main issue!

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    GA: Sweet!

    Grandma: If you can share a link where it’s active, I can take a look.

    Thread Starter diddiz

    (@diddiz)

    Here is a link to a video share of what I see when on “grandma mode”

    https://www.loom.com/share/758cfbb75a7e44c69d55ce48682467e2?sid=965151e4-fd1c-4c7f-b3b5-8d72972286aa

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    That’s what it’s supposed to look like. If you click “Settings”, grandma appears.

    Thread Starter diddiz

    (@diddiz)

    Now I′m a bit confused…..Where is Grandma? You see no grandma or milk on my page in the video. I see only cookies…..
    Like I said, it′s no big deal, but I′m confused why it doesn′t work for me and how you can see things I don′t?

    I have activated it, it′s been in “Grandma mode” since last week….

    • This reply was modified 8 months, 1 week ago by diddiz.
    • This reply was modified 8 months, 1 week ago by diddiz.
    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    In the modal, just click the “Settings” button. Or “Inst?llningar” in Swedish.

Viewing 15 replies - 1 through 15 (of 19 total)
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