Consent is not working

  • Resolved alexg9

    (@alexg9)


    11 months, 2 weeks ago

    Hello,

    I’m in the process of setting up the cookie banner, but I’ve noticed that accepting the cookies doesn’t seem to take effect.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @alexg9,

    Greetings from CookieYes!

    Could you please confirm that our plugin is active on your site so that we could debug this issue closely and provide you with a working solution.

    Thread Starter alexg9

    (@alexg9)

    Hello there,

    First of all thank you for the answer.

    I left it active for 2 days while waiting, but we decided to remove it to avoid spamming users. It is a high traffic site (thousands of people per day).

    If you tell me a specific time/day I can activate it for you. Or share with you a temporary admin access to test it personally.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @alexg9,

    You can share the details privately via this link.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @alexg9,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)
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