Connectivity Tests Fail but Test emails work

  • Resolved Eastern Watersports

    (@kbdiverservices)


    2 years, 7 months ago

    Just curious, we did a connectivity test, with everything saying error or needing to be opened…yet our emails, sent via our gmail system, all seem to work correctly. Test emails work…so I am confused what is going on. 

    SMTP	www.googleapis.com:25	Closed	No	-	-	-	-	-	-
SMTP	www.googleapis.com:465	Open	No	-	-	-	-	-	-
SMTP	www.googleapis.com:587	Open	No	-	-	-	-	-	-
Mandrill API	mandrillapp.com:443	Open	?? HTTPS	mandrillapp.com	n/a
SendGrid API	api.sendgrid.com:443	Open	?? HTTPS	sendgrid.com	n/a
Mailgun API	api.mailgun.net:443	Open	?? HTTPS	mailgun.net	n/a

    Summary:

    Summary:
? ?? Port 443 can be used with the Mandrill API.
? No outbound route between this site and the Internet on Port 25.
? ?? Port 443 can be used with the SendGrid API.
? ?? Port 443 can be used with the Mailgun API.
? Port 587 is open, but not to www.googleapis.com.
? Port 465 is open, but not to www.googleapis.com.
A test with "No" Service Available indicates one or more of these issues:

Your web host has placed a firewall between this site and the Internet
The SMTP hostname is wrong or the mail server does not provide service on this port
Your PHP configuration is preventing outbound connections
Your WordPress configuration is preventing outbound connections
If the issues above can not be resolved, your last option is to configure Postman to use an email account managed by your web host with an SMTP server managed by your web host.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • A.Tariq

    (@arsalantariq)

    HI @kbdiverservices

    We have resolved a lot of issues in our beta version please test the beta version.

    You can download it from here

    Looking forward to your response.

    Thanks

    The beta version solve this issue?
    I’m still having this issue on v1.9.8

    Plugin Support M Haseeb

    (@haseeb0001)

    @yaron_elh Hi,

    Our latest version is 2.1.3, you can test it and let me know if it’s working or not.

    if you sent Mail delivery is working fine then ignore the connectivity test.

    Thanks

    Yes it still happening, the emails are being sent
    Just wondered if it had any effect on deliverability, since have another issue with Post SMTP that I’m trying to solve

    Plugin Support M Haseeb

    (@haseeb0001)

    @yaron_elh Ok, you can test your website, and also if another issue is still there then please create a new post and add all details on that post.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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