Connections to Child sites broke = WP 5.6?

  • Resolved alan555

    (@alan555)


    3 years, 10 months ago

    6 of my websites now have no connections on the Dashboard.

    “MainWP Child plugin not detected. First, install and activate the plugin and add your site to your MainWP Dashboard afterward. If you continue experiencing this issue, check the child site for known plugin conflicts, or check the MainWP Community for help.”

    There are no known plugin conflicts and no plugins on those sites have been changed recently, furthermore, several sites use the same plugins as some that are now disconnected so I have ruled out any conflicts.

    There is a common denominator in the problem as far as I can see and that is that all the sites that are disconnected are on WP 5.6 and the others are on an earlier version.

    Any suggestions other than checking plugin conflicts and activate/deactivate the MainWp Child plugin?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bogdan Rapaic

    (@bogdanrapaic)

    Hi @alan555,

    Thanks for reaching out.

    Can you please tell me are all your child sitest that got disconnected on the same server/host?
    What response do you get from the Test Connection feature when you test one of the disconnected sites?

    Thread Starter alan555

    (@alan555)

    Thanks for the reply.

    Sites are on two different servers owned by different hosts.

    Test connection is successful – Code 200

    I removed the site, removed and re-installed the MainWp Child plugin, treid to add the site as a new site in the Dashboard.

    Site Connection Tests OK but adding site fails with the original warning as per my first post above.

    Clicking the Child Site Response shows:
    <html><meta http-equiv=”refresh” content=”0;/.well-known/captcha/”></meta></head></html>

    Server information Tab on the MAinWP Child site does not show any warnings.

    • This reply was modified 3 years, 10 months ago by alan555.
    Plugin Support Bogdan Rapaic

    (@bogdanrapaic)

    Hi @alan555,

    thanks for getting back to me.

    Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

    Thread Starter alan555

    (@alan555)

    Opened a ticket as suggested.

    Thread Starter alan555

    (@alan555)

    Got an automated reply from your site asking me to reply to the ticket 1937.
    I have attached information from the server and child site for you yesterday – please check the ticket ??

    Plugin Author mainwp

    (@mainwp)

    Hi @alan555,

    We have your ticket (#1937) in the system and we are waiting for your reply.

    I will go ahead and close this support request, no need to run the troubleshooting process in 2 places.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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