Connections failed

  • When I activate your plugin, there is an error:

    Connection lost. Saving has been disabled until you are reconnected. This post is being backed up in your browser, just in case.

    in the settings pages of your plugin in the wpbackend.
    Do you have any idea why?
    Is there maybe a conlicts with BetterDocs?


    Thanks for the help
    Oliver

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sabuj Kundu

    (@manchumahara)

    Didn’t heard about this before, will check. Did you ask the same question to betterdocs ?

    Thread Starter wizardoliver

    (@wizardoliver)

    No I haven’t ask BetterDocs.

    I have now deactivated and deleted your plugin and yet I can still see your settings area in the wpbackend in the left menu where the settings of each plugin are listed. I find that very worrying at the moment. As if your plugin copied something somewhere outside its plugin folder. Maybe this help you. I am using wpengine.

    • This reply was modified 9 months, 2 weeks ago by wizardoliver.
    Plugin Author Sabuj Kundu

    (@manchumahara)

    Update: I just checked with better docs installed and tried to save the changelog settings and it worked. I tried to display the changelog in better docs edit (our plugin has such feature) and it worked very well in gutenberg editor.

    Plugin Author Sabuj Kundu

    (@manchumahara)

    Hi,

    Make sure you deleted properly or it’s deleted or not. If you delete a plugin it should not be there in the dashboard unless your hosting has caching feature in dashboard which is very unlikely. Our plugin doesn’t copy anything outside the plugin’s folder.

    If you want us to check your website you can contact us via our support form https://codeboxr.com/contact-us/ [Don’t share any access here in this forum]

    We both can schedule time and check your website sharing screen what is wrong inside.

Viewing 4 replies - 1 through 4 (of 4 total)
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