CONNECTION_ERROR : “cURL error 28

  • Resolved lifestyletrading

    (@lifestyletrading)


    2 years, 7 months ago

    RESOLVED:After entering the access code again and refreshing the page, the message disappeared. I will close the support request. Sorry for the inconvenience.

    It has always worked but now I get a message like below. With “protection active” there are no longer green check marks but red crosses. I have already deactivated and reactivated the plugin, also deleted and reinstalled it but nothing helps. Re-entering the passcode is also not the solution.

    The message I get is:
    2022-04-12 16:58:51: An error occurred while checking the account status. Error: CONNECTION_ERROR : “cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received”
    2022-04-12 16:58:51: An error occurred while validating the API key. Error: Testing failed. Check your access code.

    Hope Support can help further.

    Eugene

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