Connection timeout

Hi there,

I’ve recently started experience issues when sending emails, so far the issues I’ve encountered include a short connection timeout error which I will paste here: “The email could not be sent: Connection to tcp://thetransferlist.co.uk:465 Timed Out” and an error log which I will paste at the bottom of this page.

I initially thought this my relate to a cURL timeout error that I’d previously had but my hosting provider has increased the cURL timeout and I’m still having the same issue. I was wondering if you could advise me how I can rectify this please?

Also, to note, I am using the exact same mailing settings for other email clients and have no issues with those, it only occurs using MailPoet.

Thanks,
James

?“[05-Jan-2021 10:05:55 UTC] PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Driver/PDOConnection.php:85
Stack trace:
#0 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Driver/PDOConnection.php(85): PDO->query(?‘SELECT w0_.name?…?’)
#1 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(2): MailPoet\Doctrine\Driver\PDOConnection->query(?‘SELECT w0_.name?…?’)
#2 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Query/Exec/SingleSelectExecutor.php(2): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery(?‘SELECT w0_.name?…?’, Array, Array, NULL)
#3 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Query.php(2): MailPoetVendor\Doctrine\ORM\Query\Exec\SingleSelectExecutor->execute(Object(MailPoet\Doctrine\SerializableConnection), A in /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php on line 2
[05-Jan-2021 10:12:24 UTC] PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Driver/PDOConnection.php:85
Stack trace:
#0 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Driver/PDOConnection.php(85): PDO->query(?‘SELECT w0_.name?…?’)
#1 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(2): MailPoet\Doctrine\Driver\PDOConnection->query(?‘SELECT w0_.name?…?’)
#2 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Query/Exec/SingleSelectExecutor.php(2): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery(?‘SELECT w0_.name?…?’, Array, Array, NULL)
#3 /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Query.php(2): MailPoetVendor\Doctrine\ORM\Query\Exec\SingleSelectExecutor->execute(Object(MailPoet\Doctrine\SerializableConnection), A in /home/pj6hocmzwqty/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php on line 2?”

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