Connection timed out

  • Resolved dyin

    (@dyin)


    1 year, 8 months ago

    The last few months I am very often getting the following error in my logs:

    AH01071: Got error ‘PHP message: RedisException: Connection timed out

    It also seems like my database has grown from +- 120mb to +- 430mb.
    I can not figure out why this is happening. Placing an order via WooCommerce seems to have slowed down, for example.

    Everything is updated to the latest version.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Connection timed out usually mean that Redis Server is either not running or overwhelmed with connections. Try monitoring the process and increasing connection counts.

    Thread Starter dyin

    (@dyin)

    @tillkruess thank you for your fast reply. How would I monitor the process and increase the connections? Is that something I need to ask my hosts’ help for?
    Sorry I’m not too familiar with these things ??

    Plugin Author Till Krüss

    (@tillkruess)

    Yes, asking your hosting provider is a great idea.

Viewing 3 replies - 1 through 3 (of 3 total)
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