Connection test failed.

  • Resolved akhil468

    (@akhil468)


    1 year, 3 months ago

    Connection test failed.

    Error message: Failed to connect to ecigsexamined.com port 80 after 3044 ms: Couldn’t connect to server.



    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter akhil468

    (@akhil468)

    Please let me know how to resolve this

    Connection test failed.

    Error message: Failed to connect to vapejuicerecipes.com port 80 after 3024 ms: Couldn’t connect to server

    • This reply was modified 1 year, 3 months ago by akhil468.
    Plugin Support Bojan Katusic

    (@bojankatusic)

    Hi @akhil468

    The error message is not generated by MainWP but is a generic server-related error message. And it appears that a security rule on that site is blocking the connection from the MainWP Dashboard.

    1. Do you use some security plugins on your child site? If yes, can you try to temporarily disable them and see if that helps?

    2. Do you use Cloudflare or any other cloud proxy firewall? If yes, can you try to whitelist your Dashboard IP or temporarily disable it to see if that helps?

    3. If none of the above helps, can you please contact your host support and have them check server Firewall logs and see if there are any records of blocked requests from your dashboard?
    And if possible, have them whitelist your Dashboard IP address.

    Plugin Support Bojan Katusic

    (@bojankatusic)

    Hi @akhil468

    It’s been some time since we heard back from you. I’ll assume that the issue has been resolved and mark the thread as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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