Connection refused

  • to_sam

    (@to_sam)


    11 months ago

    When trying to connect, i get:

    Redis is unreachable: Connection refused [tcp://xxx.redis.cache.windows.net:6379]

    Notice that in my case, xxx is replaced with the correct host name.

    Status: Not enabled
Client: 
Drop-in: Not installed
Disabled: No
PhpRedis: 6.0.1
Relay: Not loaded
Predis: 2.1.2
Credis: Not loaded
PHP Version: 8.2.11
Plugin Version: 2.5.0
Redis Version: Unknown
Multisite: No
Metrics: Disabled
Metrics recorded: 0
Filesystem: Writable
WP_REDIS_SCHEME: "tcp"
WP_REDIS_HOST: "xxx.redis.cache.windows.net"
WP_REDIS_PORT: "6379"
WP_REDIS_DATABASE: "0"
WP_REDIS_TIMEOUT: 10
WP_REDIS_READ_TIMEOUT: 10
WP_REDIS_PLUGIN_PATH: "/.../redis-cache"
WP_REDIS_PASSWORD: ????????
Drop-ins: [
    "advanced-cache.php v by "
]

    Notice that my Azure Cache for Redis is not provided by the hosting provider of my wordpress site. Instead, I have purchased my own instance of Azure Cache.

    My Azure Cache for Redis is up and running. I can successfully PING-PONG it via telnet. What else should I do?

    • This topic was modified 11 months ago by to_sam.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Julie

    (@julieadrienne)

    Can you ping the Redis instance FROM your web server, or is it missing the correct network/VPN?

    Thread Starter to_sam

    (@to_sam)

    I can ping it from redis-cli without any problems. I don’t quite know how to ping it FROM the web server since my website is hosted by a hosting provider called alfahosting.

    Plugin Support Julie

    (@julieadrienne)

    Are you using redis-cli on your local machine, or via SSH on your web/app server?

    Thread Starter to_sam

    (@to_sam)

    On my local machine.

    Plugin Support Julie

    (@julieadrienne)

    You’ll have to make sure that the web server can connect using SSH or a PHP script.

Viewing 5 replies - 1 through 5 (of 5 total)
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