Connection Management Missing

  • On certain sites when I go to add them with the Worker plugin, there is no Connection Managament link in the description

    This is what its supposed to look like – https://prnt.sc/kPyv5HcHtWqv

    But this is what I get on some sites – https://prnt.sc/LDL4cuDzfam7

    Not sure what or why its only on some sites

    Please advise as the sites without the connection management link wont add with login credentials either

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support ddragovic

    (@ddragovic)

    Hello Richard,

    David here.

    On both screenshots you provided, I can see “Connection Management” except that on the second it is located beneath the plugins name instead of in the extension version of the plugin. Have you tried to deactivate and delete the Worker plugin, clear the website cache and install it again to see if it’s not some caching issue?

    Let me know how it goes.

    Thread Starter Richard Bailey

    (@systmuk)

    i deactivated and deleted the plugin

    i cleared the cache

    reinstalled the plugin

    same issue

    the connection managment link goes to “#” and goes to the the top of the plugin page. this is only happening on some sites not all, cant see what is causing it, but its very frustrating. i cant add these sites with username and password either

    Thread Starter Richard Bailey

    (@systmuk)

    on another site it also has a troubleshooting link

    https://prnt.sc/LFA47XrM-7cd

    how can the same plugin have three different admin layouts?

    Thread Starter Richard Bailey

    (@systmuk)

    and then if i click on the troubleshooting link i get this

    https://prnt.sc/Ks2MahoIquwq

    and then i can click on connection management and get the connection key and add the site to managewp

    Thread Starter Richard Bailey

    (@systmuk)

    so a work around for this

    go to /wp-admin/site-health.php?tab=troubleshoot

    and enable trouble shooting, then go to plugins page

    Click on “enable while troubleshooting” next to the ManageWP plugin

    You can then click on Connection Management to get your Connection Key

    Thread Starter Richard Bailey

    (@systmuk)

    actually a better/easier workaround is to deactivate all plugins except ManageWP and grab the connection key, add your site, and then reactivate all plugins

    Thread Starter Richard Bailey

    (@systmuk)

    i think i have narrowed down the problem to one plugin thats causing the conflict

    Plugins Page Cleanup by BrianHenryIE

    https://github.com/BrianHenryIE/bh-wp-plugins-page/

    Plugin Support ddragovic

    (@ddragovic)

    Hey there,

    In the middle of reading your replies I thought that it might be some plugin conflict, because nothing else seems to make sense for this behavour.

    The next course of action would be to temporarily dissable all plugin, get to the Connection Management and then enable plugins one by one, which you evidentially already done.

    Have you confirmed that the cause of this is Plugins Page Cleanup when activated?

    You might need to find an alternative to this plugin, I believe that WP Optimize might be a good replacement.

    Kindly.

    Thread Starter Richard Bailey

    (@systmuk)

    yes its definitely the Plugins Page Cleanup that is causing the problem. Only really used that plugin to make the plugin page a bit cleaner, dont really need it so deleted all on all sites.

    no problems now

    thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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