• Resolved nfspck

    (@nfspck)


    Is there an option to get notified when there is a connection issue with a site in the dashboard? Or could the “If Wordfence is deactivated.” serve the same purpose?

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @nfspck, thanks for your question!

    We recently had a similar request around alerts for failed scans, as connectivity issues can cause these too. A customer had many sites to manage and failing scans had been missed for a number of months with one site.

    The reason we hadn’t previously alerted for these is down to sites without persistent scan/connectivity problems could experience temporary failures if a host restarts the server, or another one-off issue occurs. In these cases, we’d rather not alert customers to start looking for a problem that wouldn’t often reoccur.

    We will be revisiting certain alerts and plugin notifications, so if we find a reliable way to report connectivity issues that require attention, it could be considered too. I have made the development team aware of your additional request but ongoing status updates aren’t possible here on the forums.

    Many thanks,
    Peter.

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