Connection issue

  • Resolved arbeauty

    (@arbeauty)


    3 months, 2 weeks ago

    Hello,

    I try to connect Site Kit – Google Ads. I have already created Google Ads account but this is created on other google account than I am logged in Site Kite.

    When I try to connect Site Kit, I have information that I should create new account (and direct link) OR I should give access to the google account (which is logged on Site Kit).

    I have info : “Already use AdSense? Add ************@gmail.com as a user to an existing AdSense account.?Learn more“

    I already gave access to the mentioned @gmail.com, but on the Site Kit there is no change.

    What should I do at this moment?

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @arbeauty thank you for opening a support topic with us. It sounds like you are having issues connecting the Ads module in Site Kit. When setting up the Ads module for the first time, you will just need to enter your converstion tracking ID. If you don’t enter a valid ID, you won’t be able to proceed with the setup.

    Once you have entered this you can complete the setup and Site Kit will place the necessary code for Ads for you on your site. You shouldn’t need to connect your Google account during this setup.

    For more information on setting up and managing Google Ads in Site Kit, you can check out our guide here. Let me know if you have any further questions and I would be happy to help you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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