Connection issue

  • Hello,

    I am trying to connect to the admin page of wordpress, which is installed on an OVH Cloud domain.

    The problem is, that the page does not recognise my email / password. When I click on “password forgotten”, it redirects me to my emails however, I never receive the email with the new password.

    So now I am logged out of my website without the possibility to make changes to my website, which is an issue.

    How can I retrieve / regenerate a password or connect somehow?

    Thank you for your help,
    Kind regards,
    Shad

    The page I need help with: [log in to see the link]

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  • however, I never receive the email with the new password.

    That means your hosting server isn’t sending the emails. To resolve that later, you’ll need to install an SMTP plugin and configure it to use an external email server to handle your site’s emails.

    For now, the support article below provides other ways to reset your password if you’re unable to receive the password reset email.

    Reset Your Password

Viewing 1 replies (of 1 total)
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