Connection error to webapp

  • Resolved Agramonis

    (@agramonis)


    1 year, 5 months ago

    Hi,

    the plugin worked without problems on the beta page, but refuse to work on the live page.

    I changed in the webapp the domain to https://www.posthof.it and tried to connect with existing account

    In WP Backend after logging in I get the message, I am connected, but if I click on the link to the webapp I get an page not found error.

    After that from Backend I am not logged in anymore.

    I tried to create a new account, same problem. I can log in, if I go directly from the browser to the webapp, but cookie scan fails and if I try to customize the layout it says: wp-config.php already exists.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @agramonis,

    We regret the inconvenience caused. Will you be able to share your health data for further investigation of this issue? You can get it from the WordPress Tools menu > Site Health > Info section. Kindly share it privately via this link.

    Thread Starter Agramonis

    (@agramonis)

    Hi, solved it now by deinstalling the plugin and adding the code manually in the template.

    ty

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @agramonis,

    If you plan on implementing the banner through the plugin again and need additional assistance, please don’t hesitate to inform us. Since your issue has been resolved, we will be marking this thread as closed.

Viewing 3 replies - 1 through 3 (of 3 total)
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