Connection error after login

  • Resolved mike10109

    (@mike10109)


    5 months, 3 weeks ago

    Hi.
    1.Please login securely to Instagram to authorise the plugin – Log in

    2.Log in and connect.

    3.An error message appears.

    Error message

    Fatal error: Uncaught InstagramApiError: Unsupported get request. Object with ID ‘xxxxx907868xxxxx;s:11:”permissions”;a:2:{i:0;s:28:”instagram_graph_user_profile”;i:1;s:26:”instagram_graph_user_media”;’ does not exist, cannot be loaded due to missing permissions, or does not support this operation in /home/xxxxxxxx/public_html/xxxxxxxx/wp-content/plugins/instagrate-to-wordpress/includes/class-http.php:64 Stack trace: 0 /home/xxxxxxx/public_html/xxxxxxx/wp-content/plugins/instagrate-to-wordpress/includes/instagram.php(82): Instagrate_Lite_Http->do_http_request(‘IGQWRQVFdvxxxxxxa…’, ‘https://graph.i…’, Array) 1 /home/xxxxxx/public_html/xxxxxxx/wp-content/plugins/instagrate-to-wordpress/includes/class-wpoauth-access-token.php(21): itw_Instagram->get_user(‘IGQWRQVFdvxxxxxx…’, ‘xxxxx790786xxxxx…’) 2 /home/xxxxxx/public_html/xxxxxx/wp-content/plugins/instagrate-to-wordpress/vendor/polevaultweb/wp-oauth2/src/TokenManager.php(59): Intagrate_Lite_Instagram_Access_Token->save() 3 /home/xxxxxxxx/publ in /home/xxxxxxx/public_html/xxxxxxx/wp-content/plugins/instagrate-to-wordpress/includes/class-http.php on line 64

    • This topic was modified 5 months, 3 weeks ago by mike10109.
Viewing 12 replies - 1 through 12 (of 12 total)

  • Hi.

    Dont know if it’s the same problem, but for me, after step 2 (login and connect in Instagram), i only receive this message (in french cause i’m french) : ” Une erreur critique est survenue sur ce site. Veuillez consulter la boite de réception de l’e-mail d’administration de votre site pour plus d’informations “.

    what Google translates as: “A critical error has occurred on this site. Please check your site administration email inbox for more information”.

    After that i receive an email that looks liké thé post above.

    Plugin Support Mark Kevin

    (@mkesteban08)

    Hi everyone,

    Thanks for bringing this to our attention. I was able to replicate the issue, and I have escalated this to our development team.

    We’ll be sure to get back here as soon as we have an update regarding this issue. Thank you very much for the kind understanding.

    Hello,

    No news ?

    I have a same problem but I didn’t receive any email. Any updates on a solution?

    Following for update… thanks for working on this!

    Any news? I still can’t login, receiving error “There has been a critical error on this website. Please check your site admin email inbox for instructions.” And there is no email in my site admin email inbox.

    same error for me and wanna push it up again and subscribe here

    zarmus

    (@zarmus)

    I am experiencing the same error. I am waiting for a solution.

    Plugin Author Iain Poulson

    (@polevaultweb)

    Apologies for the delay, this has been fixed in the latest version. Instagram made a change to their API endpoint structure that broke the plugin.

    franckbrouillet

    (@franckbrouillet)

    It’s working again. Thanks !

    Thread Starter mike10109

    (@mike10109)

    It’s working again.
    Thanks !!

    zarmus

    (@zarmus)

    It’s working again. Thanks !

Viewing 12 replies - 1 through 12 (of 12 total)
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