Connection Does Not Complete

  • I’ve tried so many things to get this website to connect. We have added it to Central but it won’t complete.

    1. I’ve tried to reconnect but it sends me to a Wordfence Central page on the site but nothing comes up to continue the connection.
    2. I’ve deleted the plugin and the connection in various order but I still get an error connecting.

    Video: https://share.getcloudapp.com/E0uzrXBp

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @gx2000,

    Can you please click “Show” under the “Details” column in the Wordfence Central dashboard when one of the sites is having a problem? This might give us an idea as to what’s happening.

    Please let me know.

    Thanks,

    Gerroald

    Hi

    Can you open a fresh browser (not logged into your sites at all) and login to wordfence.com. Try clicking on the Complete Setup links then. When I did as your user it took me to the sites’ login pages. If I had an admin account it should have completed the connection. Again, try with a browser that is not logged into any of the three sites listed with connection issues.

    Let us know,
    Tim

    I checked and can see that buildmaverick.com is now in Wordfence Central.

    Tim

Viewing 3 replies - 1 through 3 (of 3 total)
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