Connection

Hello @kklo

It is a connection failure notification. It means that the virtual bridge connectivity between Moodle and WordPress is broken, hence you are experiencing this issue.

Please refer to the following troubleshooting article. To debug the issue.

WordPress or Moodle – Test Connection Fails!
https://edwiser.helpscoutdocs.com/article/238-eb-test-connection-fails

Thanks,

Team Edwiser

Hi, @dharmeshbarot

I did exactly what the tutorial says, I even disabled Wordfence and WP Super Cache and it still has the same error.

The attempt to disable these plugins is to see the connection working and then configure the IP and permissions

Moodle, it’s in a subdomain, I don’t think it’s a problem

Thanks

Hello @kklo

Thank you for reviewing the first-level troubleshooting steps.

Could you also perform the following advanced troubleshooting step and share the outcome of it?

https://edwiser.helpscoutdocs.com/article/488-advancedtest-connectionfailure-checks-forthemoodlesite

Thanks,
Team Edwiser

Hi,

Script result.
string(47) “{“status”:1,”msg”:”Test connection successful”}” int(200)

Hello @kklo

Thank you for sharing the outcome, this confirms that the virtual bridge connection has been successfully rooted.

Please confirm if you are experiencing any issues with the plugin operation.

Thanks,

Team Edwiser.

hi @dharmeshbarot

I believe so, because all WordPress users were imposed for Moodle, or is there a specific way to do this verification?

Thanks

Hi, @dharmeshbarot

I created a course in Moodle and the import in WordPress worked.

Hello @kklo

To verify the virtual bridge connectivity between WordPress and Moodle you may run a test connection on WordPress and Moodle and the connection should read “successful”

? WordPress ? Edwiser Bridge ? Settings ? Connections ? Test Connection.
? Moodle ? Site Admin. ? Plugins ? Edwiser Bridge ? Settings ? WordPress ? Test Connection.

Thanks,

Team Edwiser

Hi, @dharmeshbarot

ok – it works
? WordPress ? Edwiser Bridge ? Settings ? Connections ? Test connection.

? Moodle ? Site Administrator. ? Plugins ? Edwiser Bridge ? Settings ? WordPress ? Test connection.

An issue was detected.
Status : Connection Failed
Url : https://xxxxxx/wp-json/edwiser-bridge/wisdmlabs/
Response : Please check WordPress Site configuration.

Thanks

• This reply was modified 2 years ago by kklo.

Hello @kklo

> Please ensure you are using Edwiser Bridge v 2.2.2 on the Moodle site & 2.2.5 on the WordPress site.

> Purge caching on the Moodle/WordPress/Browser

> Check on the Moodle > > Site Admin > Edwiser Bridge > Settings > Summary (Tile) and check if shows any error if no errors are displayed then the integration should work rightly.

Thanks,

Team Edwiser

Hi, @dharmeshbarot

All checked and follows the information:

EB – 2.2.5 WordPress
WP 6.1.1

EB – 2.1.5
Moodle – 4.0.4

General Settings Summary
Rest Protocol ? Enabled
Web Service ? Enabled
Password Policy ? Disabled
Allow Extended Characters In Username ? Enabled
Web Service Function ?
Capability ?

Edwiser Bridge Plugin Summary
Edwiser Bridge Moodle: 2.1.5Latest
Edwiser Bridge Single Sign On Moodle: Not AvailableLatest
Edwiser Bridge Bulk Purchase Moodle: Not AvailableLatest

Hello @kklo

Right ticks in the General Settings Summary confirm the successful bridge connectivity. However, the latest version of the Edwiser Bridge plugin is v2.2.2. So please download and install the latest plugins from the following URL ? https://edwiser.org/wp-content/uploads/edd/2022/10/edwiserbridge.zip

Thereafter, recheck the Edwiser Bridge’s Summary tile on the Moodle site.

Thanks,

Team Edwiser

Hi,

Updated the Plugin. I just didn’t update Moodle to 4.0.5
Still with the same error.

I even did another development install and it still has the same error

thanks

Hi, @dharmeshbarot

I’m believing it’s a bug in the system, because it’s not working.

Synchronization is from courses to WordPress, but without Moodle connection to WordPress.

You have plans to resolve this bug, I would love to buy this plugin in 2023, but it is not working.

Thanks

Hi, @dharmeshbarot

After doing the necessary installations for more than 2 times without success, I started the synchronization through Moodle, and then to WordPress, everything works.

If I shut down my computer and restart this connection an error appears as described above. Is this common?

The synchronism of users, are they only for users related to a course in Moodle or are all users even without courses also imported into WordPress?

Thanks