connecting without SSL enabled Could not log in to Zopim

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi André,

    can you try checking the option “Use SSL”, and try Linking up with your account?

    Regards,
    Team Zopim

    Thread Starter André Crevilaro

    (@crevilaro)

    Ok guys, i will try that

    Hi André,

    is it working for you? Let us know if you need any help.

    Regards,
    Team Zopim

    Thread Starter André Crevilaro

    (@crevilaro)

    Thanks for keep in touch,

    So, i checked and uncheck Use SSL in both ways i can not login at the dashboad in WordPress, keep making those errors:

    We could not verify your Zopim account. Please check your password and try again.

    Could not log in to Zopim. Please check your login details. If problem persists, try connecting without SSL enabled.

    When i log in on the Zopim website is ok my pass and login, whats happening?

    Thanks!

    Hi André,

    can you email us at [email protected]?

    Our engineers will contact you directly to resolve your issue?

    Regards,
    Team Zopim

    Thread Starter André Crevilaro

    (@crevilaro)

    Ok, i will do it thanks fellas!

    Hi guys,

    I have same problem and couldnt linked up. I flushed my dns but the problem is still exist.

    Hello everyone,
    Had the same problem. I contacted support and guided me to uninstall the plugin and insert the generated script into the <head>. Worked properly now.

    Hi Deterjan and joansanches,

    is the issue resolved for you?
    Let us know if we can help to fix the issue.

    Regards,
    Team Zopim

    Thread Starter André Crevilaro

    (@crevilaro)

    Yes folks, that′s ok now!

Viewing 10 replies - 1 through 10 (of 10 total)
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