Connecting to Subscriptions

  • Not sure what kind of games are going on, but hiding the “connect” link on your subscriptions form by using a white font on a white background cost me 30 minutes of my time. Also the obstacles to submit a support request, along with no email confirmation after I did it, leaves little to be desired. Paying for 4+ plugins, I would expect better. See the pic and where the arrow is the “connect” link hidden by a white font on white background. By chance I happened to find the link: https://i.ibb.co/d2V7bJF/woo-nuts.gif

Viewing 1 replies (of 1 total)

  • Hi there @captaincrank,

    I’m sorry to hear about the difficulties you’ve been experiencing with the “connect” link and the submission of a support request.

    I want to assure you that we are not purposely making any elements of our site difficult to see or use. The issue you’re describing with the “connect” link being white on a white background seems like a display issue, possibly due to a browser setting.

    As for the support request submission. We are constantly working on improving our support system and your feedback is crucial in this process. You should receive a confirmation email after submitting a support request. If you’re not receiving this, please check your spam or junk mail folder.

    Let us know if you need further assistance.

Viewing 1 replies (of 1 total)
  • The topic ‘Connecting to Subscriptions’ is closed to new replies.