Connecting to Facebook doesn’t show one page

  • ResolvedModerator Ipstenu (Mika Epstein)

    (@ipstenu)


    ?????? Advisor and Activist

    1 year, 6 months ago

    I was posting and got an alert that ‘one of my social media connections was broken.’

    So I go look and Facebook is busted. Fine, disconnect and reconnect time. Only … it doesn’t show the page I’m trying to connect to. I have two pages, and it only shows ONE.

    The FB page is up fine.

    Why is this not happening?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    FWIW if I try to adjust settings, it PROPERLY shows both pages when it asks what access I want to give it. I tried removing and adding back but the issue persists.

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @ipstenu

    Some users are currently unable to see certain Facebook pages and Instagram Business accounts when adding new connections due to recent changes made by Facebook. However, please note that previously connected accounts should continue to work as expected.

    The issue is currently under investigation by Facebook engineers. If you want to stay updated on the progress and any developments, you can follow the issue on Facebook’s bug report page here:

    https://developers.facebook.com/support/bugs/602264498523167/?join_id=f20432024b007d8

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    @bruceallen It was not working. Which is why I did the disconnect/reconnect.

    Read the post you linked and someone pointed out this:

    Adding business_management to the login scope made it work again.

    Guess what MY site is?

    Is that something you can check to make sure it’s allowed in the scope for your connector?

    Hi @ipstenu

    Thank you for your patience.

    Could you confirm that the issue has been resolved? I can see that the most recent post “Hallmark Brings Another Queer Christmas” was shared to Facebook successfully.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    @ihenetudan Yep, it’s working finally!

    Oh stupid Facebook.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hey @ipstenu – that’s great to hear! I’m so glad it’s working now. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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