• Resolved grueshteva

    (@grueshteva)


    Hi
    I installed this plugin and created a square account, I’ve put in the sandbox key and location etc and saved settings, but how do I test the functionality?

    Also when I switch to Live version, I put in my notification email above and click on “Connect Square” but the page refreshes and shows me the same page again, it doesn’t show me the fields to put in my Squareup.com credentials as displayed in the “how to” video so I cannot connect to Square up. Please advise.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hello @grueshteva ,

    We have released an update with a fix of this issue. Please update the plugin. In case if problem persists, open a support ticket on our official website so the issue can be resolved on priority.

    Thank you

    Thread Starter grueshteva

    (@grueshteva)

    @wpexpertsio The new update requires me to buy a license it seems? I cannot update the plug in without being interrupted by that notice and it stops me from updating. Why would I wanna buy something I have not even tried? EDIT – It’s still the same, when I click on “Connect Square” it refreshes and shows me “Connect Square” again.

    • This reply was modified 4 years, 7 months ago by grueshteva.
    • This reply was modified 4 years, 7 months ago by grueshteva.
    Thread Starter grueshteva

    (@grueshteva)

    @wpexpertsio I was able to update the plugin by first deactivating it or it wouldn’t let me update. After that I tried to connect to my square account again but the result is still the same. I have opened a support ticket at your site.

    Dear @grueshteva ,

    Sorry for the inconvenience. Your issue will be resolved by our technical support team on priority.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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