Connected menu don’t work

I don’t know why but when i’m on my logged (not wp default logged out page) out page and only on this page my logged in menu work, hope it can help you to solve my problem thanks

Hi @mathisnarnar,

We are sorry for the delay.

I don’t think I can clearly understand your query above. Sorry for my lack.

Please create a screen-captured video demonstrating how the issue occurs and share it with us. That will help us much better to understand the issue, hence we can provide an accurate response.

Looking forward to hearing from you.

Kind regards,
Herman ??

P.S. We recommend reaching out to us through our Support Portal for faster help and resolution as mentioned here.

thanks for the response i can’t be more precise i have different menu one for connected user and one for not connected user your plugin give opportunity to make a connected menu but this functionnality don’t work so i’m using a plugin now. I prefer to post my request here because your support don’t give the opportunity to the community to check topic so it will help one person not the entire community if they need help i think it’s better to share problems and solution in public topic.

Hi @mathisnarnar,

What did you mean by connected user and not connected user. Did you mean logged-in and logged-out user?

There’s no feature on the Astra theme to have a different Menu for logged-in and logged-out users. Or do I have myself completely miss it? ??

Regarding posting your query here on the forum. I completely agree and will not argue with that. However, sometimes we need to take a closer look at the site. That is why we, sometimes, ask the users to open a ticket thru our Support Portal. We also replied much faster there, just FYI. The users can always post the solution/workaround on the thread once the issue gets solved.

Looking forward to hearing from you.

Kind regards,
Herman ??