Connect with square > “An error has occurred. Please try again.”

  • Resolved sd17

    (@sd17)


    5 years, 1 month ago

    I received a message about re-connecting with square to fix product sync.

    When I disconnected and re-connected, i’m receiving the error message “An error has occurred. Please try again.” on the Square permissions page.
    My error logs show:

    10-24-2019 @ 05:33:57 – Request
    Request
    method:
    uri: listLocationsWithHttpInfo
    user-agent: WooCommerce-Square/2.0.4 (WooCommerce/3.7.1; WordPress/5.2.4)
    headers: Array
    (
    )
    body:
    duration: 0.42828s

    10-24-2019 @ 05:33:57 – Response
    Response
    code: 200
    message:

    ===HEADERS AND BODY OMITTED.====

    10-24-2019 @ 05:34:05 – Manually disconnected

Viewing 2 replies - 1 through 2 (of 2 total)
  • Elvira K.

    (@treibalen)

    Hi there @sd17,

    When I disconnected and re-connected, i’m receiving the error message “An error has occurred. Please try again.” on the Square permissions page.

    This is interesting! I see that your logs mention Square 2.0.4. Can you please update your Square plugin to 2.0.5 and check if the issue persists?

    If yes, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response on coding brackets.

    Cheers!

    Elvira K.

    (@treibalen)

    Hi there @sd17,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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