Connect to social media problem

Hi there

Could you please post your site URL here so that we can have a look?

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Thanks!

Hello
Thanks for response.
My website is Techno Hacks
Looking forward for your reply.
Best Regards

Hi @ahmedansi

Thanks for sharing that! I’ve taken a look there, and I can see that the Jetpack connection looks solid! To troubleshoot this, I’d highly suggest if you disabled your plugins (just temporarily) while keeping Jetpack active, and trying to connect your Facebook account again.

If that persists, please contact us via this contact form so we can investigate this further and have it escalated if needed.

Don’t forget to mention a link to this thread if doing that!

Best,

Hello,
thanks for fast response,
I guess deactivating all plugins may cause a damage to the website. Is there any other way to make it work without deactivating plugins.
BR

Hi there,

I understand your hesitation to deactivate your site’s plugins especially when it’s live. I’ve just looked into that error you’re seeing again and it looks like the server error is on the Facebook side, which Jetpack doesn’t have any control over. I’d recommend trying again maybe from a different browser for good measure.

Let us know how that goes.