• Resolved travelavenger

    (@travelavenger)


    Dear Sir,

    The plugin is still unable to connect to facebook page, error as below:

    =========
    Something went wrong when connecting to Facebook!

    Please try again.
    =========

    Is there a link for downloading the latest of version “1”? Version 2 seems not be able to connect to facebook, thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • sissi

    (@ebiebzh0)

    Same happens here. Plugin Version 2.1.1 (WC Version 3.9.2)
    This happens at the URL: connect.woocommerce.com/auth/facebook/?code=xxxxx&state=<wp-url>/?wc-api=wc_facebook_connect&external_business_id=xxxx&nonce=xxxx

    Steve

    (@skyvergesteve)

    Hey @travelavenger

    We have a snippet that will give us some additional error information, which may give us a better indication as to what might be happening here. Can you please add the following snippet to your site and attempt to connect to Facebook again? If you aren’t familiar with adding custom code to your site, here is some information as to how to do it. Personally, I like the free Code Snippets plugin method.

    Here is the snippet:

    add_filter( ‘wc_facebook_connection_proxy_url’, function() { return ‘https://wc-connect-test.skyverge.com/auth/facebook/&#8217;;} );

    Once the snippet is in place and you have had a chance to try to connect to Facebook again, would you please send along any additional error messages that show?

    Cheers,

    Steve
    SkyVerge

    Steve

    (@skyvergesteve)

    Hey @ebiebzh0

    Thanks for reaching out about the plugin. Per the forum guidelines, would you please start your own topic? As we quite often see issues that look similar in nature but have very different underlying causes. A topic per user helps us focus on your specific issue to get to the root cause for you quicker!

    Cheers,
    Steve
    SkyVerge

    Steve

    (@skyvergesteve)

    Hey @ebiebzh0

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Cheers,
    Steve
    SkyVerge

    sissi

    (@ebiebzh0)

    hey @skyvergesteve – not my topic! see above => @travelavenger
    best, sissi

    Steve

    (@skyvergesteve)

    Hey @ebiebzh0 ,

    Sorry about that! Thanks for the heads up ??

    Cheers,
    Steve
    SkyVerge

    Steve

    (@skyvergesteve)

    Hey @travelavenger ,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Cheers,
    Steve
    SkyVerge

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Connect to Facebook Error, Request version 1’ is closed to new replies.