“Connect Jetpack” leads to “Page Not Found”

  • Resolved live2glorifyhim

    (@live2glorifyhim)


    8 years, 3 months ago

    Hello!
    I’ve browsed through several topics relating to connection errors for Jetpack. I install/reinstall Jetpack and try clicking through “Connect to wordpress.com” from the plugins page, which successfully takes me to wordpress.com. It shows me as “successfully connected”, and when I return to my dashboard it shows the Jetpack page, but with the option to connect. I click “Connect Jetpack” here and get a 404 page not found error.

    I’ve tried running a debug, having added this code to my wp-config.php file, but no debug.log was created.

    if ( WP_DEBUG ) {

        @error_reporting( E_ALL );
        @ini_set( 'log_errors', true );
        @ini_set( 'log_errors_max_len', '0' );

        define( 'WP_DEBUG_LOG', true );
        define('WP_DEBUG_DISPLAY', false);
        define( 'CONCATENATE_SCRIPTS', false );
        define( 'SAVEQUERIES', true );

}

    I did set ‘WP_DEBUG’ to true.

    All other plugins are deactivated, and I reverted to Twenty Sixteen theme. I began this whole process in hopes of using many of the features of Colorlib’s “Shapely” theme.

    Can anyone offer suggestions?
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1. Go to the Jetpack page in your dashboard.
    2. Click on the Debug link appearing at the bottom of the page.
    3. Click the link that says “click here to contact Jetpack support.”
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

    Thread Starter live2glorifyhim

    (@live2glorifyhim)

    Thank you, Jeremy. I am sending that along now!

    Hi,
    I have the same problem now. Were you able to resolve this? If yes, please explain how.
    Thanks

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @ajaxthemestudios Could you follow the instructions I posted above to send us more details about your site?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘“Connect Jetpack” leads to “Page Not Found”’ is closed to new replies.