Confusing popup

  • Resolved itbuero

    (@itbuero)


    2 months, 3 weeks ago

    Hi Siim!

    I select a seat => add to booking => next => (popup with overview of selected seats appears) next => type in name / email + click next => at this point, they should be forwarded to PayPal.

    But since last update, a popup gets displayed instead. It says “click the following link to proceed payment” and below the link, there is a green “ok” button. If you click this “ok”, the booking process stops without payment. The selected seats turn yellow and the customer has no chance to get back to payment process.

    Instead of the popup, there should be the payment page. I’m 90% sure, that there was the payment page before last update. Please find a screenshot of the issue here https://snipboard.io/P70vyg.jpg

    Please check this and let me know how to proceed. Thank you so much!!!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author thesiim

    (@thesiim)

    Hey.
    In settings do you have “Booking redirect to status page” enabled?
    Also in settings to you have “Booking email verification” enabled?

    Thread Starter itbuero

    (@itbuero)

    Thank you very much! This solved the issue exactly. THANK YOU

Viewing 2 replies - 1 through 2 (of 2 total)
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