Conflit ShopEngine/ElementorPro
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Hi everybody,
On my website, when I enable Elementor Pro plugin, my Shop Engine checkout page loads with an empty cart in the Order Summarize section. When Elementor Pro is desactivated, the Checkout Page shows all order related information. There’s some conflict here between Elementor Pro and Shop Engine. How could this be solved?
Thanks you,
The page I need help with: [log in to see the link]
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Hi @elliotreplay,
Thanks for reaching out.
The checkout page works perfectly with all of its widgets in my development environment. You can run a conflict test on your site to determine what actually causes the issue.
To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue is still persists. If that solves your issue, that means the issue is related to the theme you are using.
If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for ShopEngine, Elementor and Woocommerce and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.
If the issue still persists, Please send me a screencast of the issue. I will check the issue again and let you know the update as soon as possible.
Looking forward to your response.
Regards,
Amir
I Already ran a plugin conflict test
Order Summary on checkout?page is properly displayed when:?
– all plugins are deactivated except Woocommerce, Elementor, Elementor Pro
Order Summary on checkout page is not displayed when:
– all plugin are deactivated except Woocommerce, Elementor, Elementor Pro, ShopEngine
So ShopEngine seems to be generating a conflict, and it was not the case before previous plugin updates.
And also, something important:
Order Summary on checkout page is properly displayed when:
– all plugin are deactivated?except Woocommerce, Elementor, ShopEngine?
So ElementorPro seems to be generating a conflict here… I could deactivate?it but I lose like 80% of my layout/CSS configuration.
Looking forward to hearing from you
Hi @elliotreplay,
Hope you are doing fine and and extremely sorry for the delayed response.
Could you please send us your website’s system info from Elementor > System Info for further investigation. If possible send a screencast of this issue. We will check the issue and let you know the update as soon as possible.
Looking forward to your response.
Regards,
Amir
Here is the info == Server Environment == Operating System: Linux Software: LiteSpeed MySQL version: MariaDB Server v10.5.17 PHP Version: 7.4.32 PHP Memory Limit: 2048M PHP Max Input Vars: 5000 PHP Max Post Size: 2048M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 6.1.1 Site URL: https://nathalielatil.com Home URL: https://nathalielatil.com WP Multisite: No Max Upload Size: 2 Go Memory limit: 40M Max Memory limit: 2048M Permalink Structure: /%postname%/ Language: fr-FR Timezone: Europe/Paris Admin Email: [email protected] Debug Mode: Inactive == Theme == Name: Blocksy Child Version: Author: Creative Themes Child Theme: Yes Parent Theme Name: Blocksy Parent Theme Version: 1.8.66 Parent Theme Author: CreativeThemes == User == Role: administrator WP Profile lang: fr_FR User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 == Active Plugins == Akismet Anti-Spam Version: 5.0.2 Author: Automattic All 404 Redirect to Homepage Version: 4.1 Author: wp-buy Blocks for ShopEngine - Woocommerce Builder Version: 2.0.0 Author: Wpmet Blocksy Companion Version: 1.8.66 Author: CreativeThemes Customer Reviews for WooCommerce Version: 5.14.0 Author: CusRev Elementor Version: 3.10.0 Author: Elementor.com Elementor Pro Version: 3.10.1 Author: Elementor.com Fr Custom Payment Gateway Icon for WooCommerce Version: 1.1.1 Author: Fahri Rusliyadi GTM4WP Version: 1.16.2 Author: Thomas Geiger Jetpack Version: 11.7 Author: Automattic Jetpack Protect Version: 1.1.2 Author: Automattic - Jetpack Security team LiteSpeed Cache Version: 5.3.2 Author: LiteSpeed Technologies Loco Translate Version: 2.6.3 Author: Tim Whitlock MailPoet Version: 4.4.0 Author: MailPoet Premmerce Permalink Manager for WooCommerce Version: 2.3.8 Author: Premmerce Printful Integration for WooCommerce Version: 2.1.35 Author: Printful Product Filter by WooBeWoo Version: 2.2.6 Author: WooBeWoo Redirection Version: 5.3.6 Author: John Godley ShopEngine Version: 3.1.1 Author: Wpmet Splitit - WooCommerce plugin Version: 3.2.3 Author: Splitit Tidio Chat Version: 6.0.2 Author: Tidio Ltd. WooCommerce Version: 7.3.0 Author: Automattic WooCommerce Payments Version: 5.3.0 Author: Automattic WooCommerce PayPal Payments Version: 2.0.1 Author: WooCommerce WooCommerce Shipping & Tax Version: 2.1.1 Author: WooCommerce WooCommerce Stripe Gateway Version: 7.0.2 Author: WooCommerce Yoast Duplicate Post Version: 4.5 Author: Enrico Battocchi & Team Yoast Yoast SEO Version: 19.14 Author: Team Yoast == Fonctionnalités == Custom Fonts: 0 Custom Icons: 0 == Intégrations == recaptcha_v3: Actif woocommerce: Actif == Expériences d’Elementor == Sortie DOM optimisée: Actif par défaut Amélioration du chargement des ressources: Actif par défaut Optimisation du chargement du CSS: Actif par défaut Ic?nes de police ??inline??: Inactif par défaut Améliorations de l’accessibilité: Actif par défaut Points d’arrêt personnalisés supplémentaires: Actif par défaut Masquer les widgets natifs de WordPress des résultats de recherche: Actif par défaut admin_menu_rearrangement: Inactif par défaut Conteneur Flexbox: Inactif par défaut Par défaut vers le Nouveau constructeur de thème: Actif par défaut Page d’atterrissage: Actif par défaut éléments imbriqués: Inactif par défaut Lazy Load Background Images: Inactif par défaut Définir comme valeur par défaut: Actif par défaut Transitions des pages: Actif par défaut Notes: Actif par défaut Boucle: Inactif par défaut Envois de formulaire: Actif par défaut Accroche de défilement: Actif par défaut == Journal == Log: showing 20 of 272022-12-15 07:27:22 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.9.0', 'to' => '3.9.1', )] 2022-12-21 19:26:56 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.9.1', 'to' => '3.9.2', )] 2022-12-21 19:26:57 [info] elementor::elementor_updater Started 2022-12-21 19:26:57 [info] Elementor/Upgrades - _on_each_version Start 2022-12-21 19:26:57 [info] Elementor/Upgrades - _on_each_version Finished 2022-12-21 19:26:57 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.9.1', 'to' => '3.9.2', )] 2022-12-23 08:49:55 [info] elementor-pro::elementor_pro_updater Started 2022-12-23 08:49:55 [info] Elementor Pro/Upgrades - _on_each_version Start 2022-12-23 08:49:55 [info] Elementor Pro/Upgrades - _on_each_version Finished 2022-12-23 08:49:55 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.9.0', 'to' => '3.9.2', )] 2023-01-10 20:06:01 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.9.2', 'to' => '3.10.0', )] 2023-01-10 20:06:01 [info] elementor::elementor_updater Started 2023-01-10 20:06:01 [info] Elementor/Upgrades - _on_each_version Start 2023-01-10 20:06:01 [info] Elementor/Upgrades - _on_each_version Finished 2023-01-10 20:06:01 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.9.2', 'to' => '3.10.0', )] 2023-01-11 22:55:48 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.9.2', 'to' => '3.10.1', )] 2023-01-11 22:55:49 [info] elementor-pro::elementor_pro_updater Started 2023-01-11 22:55:49 [info] Elementor Pro/Upgrades - _on_each_version Start 2023-01-11 22:55:49 [info] Elementor Pro/Upgrades - _on_each_version Finished 2023-01-11 22:55:49 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.9.2', 'to' => '3.10.1', )] PHP: showing 8 of 8PHP: 2022-12-08 07:05:16 [error X 34][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/products.php::336] Uncaught Error: Call to undefined function ElementorPro\Modules\Woocommerce\Widgets\wc_print_notices() in /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/products.php:336 Stack trace: #0 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2266): ElementorPro\Modules\Woocommerce\Widgets\Products->render() #1 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #2 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content() #3 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Widget_Base->print_content() #4 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includ [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2022-12-12 20:10:06 [notice X 11113][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::304] L’argument $control_id est obsolète depuis la version 3.5.0?! [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2022-12-12 20:22:11 [notice X 202][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::304] L’argument $control_id est obsolète depuis la version 3.5.0?! [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> rest_error_handler() #1: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php(304): class type trigger_error() #2: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/managers/controls.php(523): Elementor\Modules\DevTools\Deprecation -> deprecated_argument() #3: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/managers/controls.php(501): Elementor\Controls_Manager -> register() #4: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/shopengine/core/elementor-controls/init.php(38): Elementor\Controls_Manager -> register_control() ', )] PHP: 2022-12-12 20:22:11 [notice X 201][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::304] L’argument $control_id est obsolète depuis la version 3.5.0?! [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> rest_error_handler() #1: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php(304): class type trigger_error() #2: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/managers/controls.php(523): Elementor\Modules\DevTools\Deprecation -> deprecated_argument() #3: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/managers/controls.php(501): Elementor\Controls_Manager -> register() #4: /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/shopengine/core/elementor-controls/init.php(42): Elementor\Controls_Manager -> register_control() ', )] PHP: 2022-12-30 14:38:28 [notice X 17][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/managers/image.php::108] Trying to access array offset on value of type bool [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2023-01-08 14:13:16 [notice X 3][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor-pro/modules/query-control/module.php::749] Trying to get property 'name' of non-object [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2023-01-08 14:45:33 [notice X 3][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2023-01-12 19:51:30 [error X 5][/home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/products.php::336] Uncaught Error: Call to undefined function ElementorPro\Modules\Woocommerce\Widgets\wc_print_notices() in /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/products.php:336 Stack trace: #0 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): ElementorPro\Modules\Woocommerce\Widgets\Products->render() #1 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #2 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content() #3 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Widget_Base->print_content() #4 /home/u323498961/domains/nathalielatil.com/public_html/wp-content/plugins/elementor/includ [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] JS: showing 7 of 7JS: 2022-12-12 19:09:35 [error X 2][https://nathalielatil.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.9.0:3:655278] this.model.isValidChild is not a function JS: 2022-12-29 21:32:59 [error X 11][https://nathalielatil.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.9.2:3:1068257] Cannot read properties of null (reading \'getBoundingClientRect\') JS: 2022-12-29 22:04:49 [error X 3][https://nathalielatil.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.9.2:3:775248] Cannot read properties of undefined (reading \'toLowerCase\') JS: 2023-01-02 19:44:51 [error X 80][https://nathalielatil.com/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.9.2:2:4825] Cannot read properties of undefined (reading \'attributes\') JS: 2023-01-15 19:21:43 [error X 6][https://nathalielatil.com/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.10.0:2:8951] Cannot read properties of undefined (reading 'attributes') JS: 2023-01-15 19:22:08 [error X 10][https://nathalielatil.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.10.0:3:782020] Cannot read properties of undefined (reading 'localized') JS: 2023-01-15 19:32:13 [error X 5][https://nathalielatil.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.10.0:3:1075047] Cannot read properties of null (reading 'getBoundingClientRect') == Elementor - Compatibility Tag == Elementor Pro: Non compatible == Elementor Pro - Compatibility Tag ==
Same for me with a Chronopost+elementor plugins… still no answer ??
Hello, I have recently got this plugin a try, and of course, it works great. I am really interesting to buy a full license, so for now, I am in doubt from an issue I’ve encountered with my Elementor pro, hello theme, WooCommerce and rental plugin. The main and disappointing issue is the time when I want to modify the design of my cart page and my checkout page. I have to disable my rental plugin to let it work.
The plugin I use is named : BRW (ovatheme booking, rental WooCommerce plugin)
Hi @cnous @elliotreplay @cnous,
Hope you are doing fine and am extremely sorry for taking a long time in getting back to you. Please update the plugin with the current version and check again. If you still face issues then let us know. We will take a closer look at the issue and let you know the update as soon as possible.
Looking forward to your response.
Regards,
AmirHi @dxdesign421 ,
We haven’t received any response from you and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
Amir
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