Conflicts with another plugin – no refunds.

  • I am a one man show for a large ecommerce website with lots of testing and discovered after my 14 day trial ended that this plugin conflicts with Product Table Pro plugin – variable products ‘add to cart’ buttons disappears when using this Advanced coupon plugin. Requested a refund and they refused to bend their rules. Be wary of their trial before purchasing!

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  • Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @keithbiomed,

    We acknowledge that managing a large e-commerce site single-handedly can be time-consuming, making it challenging to perform all the necessary tests and setups promptly.

    Nevertheless, we kindly remind you that our refund policy explicitly states a 14-day window from the date of purchase, and regrettably, we did not receive any communication from you until just recently, which happened to be two months after your initial purchase.

    Despite the situation, and since a refund is no longer an option, we would like to assure you that we are still committed to providing our support should you wish to resolve the conflict with the third-party plugin.

    Kindly email us again so we can proceed with the troubleshooting.

Viewing 1 replies (of 1 total)
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