Conflicting issues that have not been resolved

    • the first issue is when I visit /wp-admin/users.php, when i adjust the points for the user the popup is very unclear with positive/negative values… if I simply write the number 50, only the “current balance” will update and not the “total balance”.. thatr makes no sense at all… why don’t you very clearly just show the points in a clickable form and we can edit them directly. Why should there be two fields? Why don’t you just have “total balance” alone… please fix this URGENTLY otherwise I will find myself another plugin.
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  • Hello @jano2165 ,

    I hope you are doing well, I’m sorry to hear you had a frustrating experience.

    Did you research the current balance and total balance in our documentation? Have you asked this question in any support ticket from our official website? If yes, can you please share ticket number?

    As per our documentation, You can see the details about current balance and total balance in the below screenshot.

    Screenshot

    For more details and information, Please create a ticket on our official website. So that we can connect you directly with our Technical team.

    Thanks & Regards
    WP Experts Support Team

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