• Resolved Steffi

    (@steffievolvcom)


    I have an issue that appears to be a conflict with WP GO Maps?https://www.wpgmaps.com/?– v9.0.19 when I try to add a new event I get the following error for several of my blocks that are unusable:

    Your site doesn’t include support for the “tribe/event-datetime” block. You can leave this block intact or remove it entirely.

    I am using the latest WordPress 6.2 on my staging environment with ALL other plugins disabled except Events Calendar and WP Go Maps (I did turn them all off and back on one by one) and it is clear when I create a new event with WP Go Maps deactivated all is fine, but when I activate it the new event goes awry with those same errors.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Chika Ibeneme

    (@chikaibeneme)

    Hi @steffievolvcom

    Thanks for reaching out and for reporting that issue.

    It’s a pretty new bug and our developers have no workaround for it yet.?
    You can disable?WP Go Maps?plugin while editing/creating events, I know this is not the best solution, but this is the only solution that works for now.
    ?
    What’s next?

    We have an internal bug ticket for this, and I have added your case to it. I will definitely pass along the details you shared with our dev team.

    We don’t have a time estimate, but you’ll be notified with a reply when there are any updates. Rest assured that we are working on a permanent fix in regard to this issue.

    Hang tight for now, while waiting, we do appreciate separate cases per topic, as it helps us process and track support issues more efficiently. So if you require other assistance on another topic, please feel free to open a new support case.

    Appreciate your time and patience here. Have a great day.

    Kind regards,

    Internal Bug Ticket Reference:

    TEC-4810

    Plugin Support Gladys

    (@greventscalendar)

    Hi there,
    ?
    With our latest release of?The Events Calendar 6.1.0, we resolved an issue that caused errors when trying to change the event date that originated from a conflict with the WP Go Maps plugin. Please be sure to review our full?Release Notes?for more details and update your plugin whenever you get a chance.
    ?
    We recommend that you update The Events Calendar to the latest released versions.
    ?
    As always, we suggest testing updates on a staging site first and having a recent backup ready, but it should all be smooth sailing. If you implemented any workarounds, you can remove them after updating the plugins.
    ?
    If you still have issues after updating to the latest releases, please open a new support thread and include as many specific details as possible.
    ?
    Have a great day,
    Events Calendar Support Team

    • This reply was modified 1 year, 8 months ago by Gladys.
    Plugin Support Abz

    (@abzlevelup)

    Hi everyone, apologies bug ticket TEC-4810 regarding WP Go Maps fixes, is still in the works and has not been included in our recent release. We’d keep everyone posted as soon as we release the fix.

    Again, apologies, and appreciate your patience.
    Have a great week.

    Best,
    Abz


    Internal Bug Ticket Reference:
    TEC-4810

    Plugin Support Guga Alves

    (@gugaalves)

    Hi there!

    We’re happy to inform you that the bug ticket TEC-4810 is finally done and fixed the issue on the Events Calendar plugin described on that forum thread.

    As always, we recommend testing updates on a staging site first and keeping a recent backup, but the update should work smoothly.

    Please upgrade your Events Calendar plugin to apply this fix to your site.

    Plugin Support Darian

    (@d0153)

    Hi @steffievolvcom

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Thread Starter Steffi

    (@steffievolvcom)

    Your latest update did in fact fix the issue. much thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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