Conflict with Woocommerce stars

  • Resolved toutpourmasante

    (@toutpourmasante)


    3 years, 8 months ago

    Report number: XFPNVDTF

    Hi,

    I had a problem with my woocommerce stars. After several days, the stars of my customers reviews were disappearing.

    After some researches online, I realised that it can be a JS issue. So I disabled all the JS optimization and now everything is working. The stars don’t disappear anymore.

    The problem of course is that, now, my website is running slow because of this lack of JS optimization.

    I understand that it’s a little bit complicated to optimize everything to perfection. But do you have any idea of some JS optimization settings that I can reactivate ?

    I can run some tests for every settings one after the other but I already lost a lot of reviews… And so eveytime it’s another risk that I take.

    Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please check this page

    if it works fine with JS optm OFF , you will first need to locate which JS optm causing it , minify ? combine ? combine inline/external? defer ? or inline defer ?

    and then exclude the files from being optimized

    Best regards,

    Thread Starter toutpourmasante

    (@toutpourmasante)

    Okay, no idea where this can come from?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    well , generally when something on plugin XXX is broken , then you can always try use that plugin’s path as whole , to exclude all JS’ from that plugin first and see how it goes

    Best regards,

    Thread Starter toutpourmasante

    (@toutpourmasante)

    Hi,

    Well it’s been two weeks and the problem persists, even with all the LiteSpeed JS optm settings OFF .

    I am confused. I don”t understand where this can come from.

    Regards

    Plugin Support qtwrk

    (@qtwrk)

    You can off all JS optm first, then get them back one by one , to narrow down which one cause it first

    Thread Starter toutpourmasante

    (@toutpourmasante)

    Even with all the JS optm turned off the stars disappeared. I will deactivate your plugin for some days to see if there is a conflict between LiteSpeed and Woocommerce.

    Plugin Support qtwrk

    (@qtwrk)

    You can also try export your current settings, reset to default, see how that goes

    Maybe issue is not from JS optm

    Thread Starter toutpourmasante

    (@toutpourmasante)

    Ok thanks for your time will do it.

    Plugin Support qtwrk

    (@qtwrk)

    please let me know how that goes

    Thread Starter toutpourmasante

    (@toutpourmasante)

    Sure thanks

Viewing 10 replies - 1 through 10 (of 10 total)
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