Conflict with woocommerce checkout

  • Resolved smithehat

    (@smithehat)


    4 years ago

    Hello,
    I had a problem before which you fixed very quickly, and I’m hoping you can do the same with this issue.

    My new problem is that when Creative Mail is active, items either remain in the cart after purchase (regular product/stripe) or the cart will empty, only to re-fill upon going back to shop or clicking on any other page (Pre-Orders, COD / stripe and pay later)
    These items remain in the cart even if you leave the page and return to it a few days later!
    The transaction itself appears to go through ok.
    This was tested with all other plugins deactivated apart from various woocommerce, jetpack and maintenance mode.

    Please advise and thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Hey there @smithehat, thank you for your patience while we look into this. At this time, we’re submitting a ticket on your behalf and will be in contact once the issue is resolved.

    Thread Starter smithehat

    (@smithehat)

    Hello,
    I found this code to add to functions.php that fixes the problem for regular purchases, but it doesn’t work for pre-orders that are paid later.

    I imagine it’s different code because the payment isn’t complete?
    Would you know what that would be? Might do the trick.

    add_action( ‘woocommerce_payment_complete’, ‘order_received_empty_cart_action’, 10, 1 );
    function order_received_empty_cart_action( $order_id ){
    WC()->cart->empty_cart();
    }

    Plugin Author Constant Contact

    (@constantcontact)

    Hey There @smithehat,

    Just wanted to follow up with you on your inquiry regarding coding for the pickup option in the stores’ checkout process. We’re still reviewing this and hope to provide a more direct response to your question soon. Thank you for your patience.

    Plugin Author Constant Contact

    (@constantcontact)

    Hey there @smithehat, thank you so much for your patience. Would you kindly deactivate the plugin and let us know if you still have the issue? If the issue persists please let us know.

Viewing 4 replies - 1 through 4 (of 4 total)
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