Conflict with WooCommerce Anti-Fraud reCAPTCHA

Hi @dleigh,

Sorry to hear there is a conflict between the WooCommerce anti fraud plugin and the HubSpot plugin. Unfortunately we cannot guarantee interoperability between our plugin and every other plugin on the plugin store.

If you could isolate and describe to us the precise nature of the conflict in technical terms (for instance which requests are failing and why) with a suggestion of how this conflict can be avoided then we may be able to help depending on the nature of the problem.

In lieu of this, I would suggest that you could try using the HubSpot tracking code directly rather than relying on the plugin to add this to your site. You can read steps to do this in this knowledge base article .

Apologies I cannot be of more help right now. I hope you can appreciate that there are more than fifty thousand plugins available on the plugin store, while we are happy to do everything we can to fix bugs in the HubSpot plugin, without a more precise remit it’s infeasible for us to invest the time and money required to isolate the cause of such issues.

Best,

Conor

Thank you for your reply. Can you tell me what I gain/lose by using the tracking code instead of the plugin?
Thanks!

Hi @dleigh,

Everything that you can do with the plugin, you will be able to do manually without. The plugin merely offers a convenient way to do things in one place (from your WordPress admin panel). We do offer some blocks for instance that can be used in the Gutenberg and Elementor page editors for instance but again, the HubSpot forms and HubSpot meetings links that are offered in the plugin can be added manually.

I will include some links below of how you can complete some of the actions offered by the plugin once the tracking code is installed.

1. Adding forms to your website pages ( you can opt to use the shortcode in your page editor)
2. Adding meeting links to your pages
   
   

You will also be able to set up live chat directly within your HubSpot portal (it will then be added to your website automatically by the tracking code).

Best,

Conor

Hi @dleigh,

I am going to mark this topic as resolved. Feel free to let me know if there is anything that you think you could do with the plugin which you are unable to do otherwise.

Best,

Conor

Yeah, that’s fine for now. Thanks.