Conflict with Woocommerce

  • Resolved intelmouse

    (@intelmouse)


    3 years, 6 months ago

    I monitored my Woocommerce website for a couple of days after I installed SG optimizer, and it seems my clients are having trouble logging in and make payments. I googled and disabled some features like Memcache, Remove query strings options, and excluded Woocommerce related pages.

    Are there any more tips here? I don’t want to give up SG Optimizer while running the Woocommerce website.

    • This topic was modified 3 years, 6 months ago by intelmouse.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @intelmouse,

    Please elaborate on what exactly the issue is and provide us with exact steps on how we can replicate it.

    We will also need a link to the website.

    Regards,
    Kristiyan

    Thread Starter intelmouse

    (@intelmouse)

    Customer can’t complete final payment via Paypal on the checkout page. On my end, I see a $0 payment with no client information. Of course, I couldn’t find any transaction go through Paypal.com.

    I’m using Generate Press theme with Woocommerce and SG Optimizer.

    Thank you for your reply, @intelmouse.

    In order to troubleshoot the issue, we will need a link to the website.

    Regards,
    Kristiyan

    Thread Starter intelmouse

    (@intelmouse)

    Thanks for the help Kristiyan.

    It’s on the first post of the thread.

    Thank you.

    @intelmouse,

    If you are using a Plugin for PayPal payments, please check whether a script related to it is present in the exclude list of our Plugin’s Combine JavaScript Files and Minify JavaScript Files options.

    You may exclude it and test the payment functionality again.

    If the issue persists, let us know

    Regards,
    Kristiyan

    Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Marking as resolved due to no reply.

Viewing 6 replies - 1 through 6 (of 6 total)
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