conflict with woocommerce

  • Resolved leon2068

    (@leon2068)


    4 years, 2 months ago

    My cart and checkout pages(by woocommerce blocks) are not accessible to visitors when my WP security is activated, but when I deactivate WP security, those pages work.

    How to fix this?

    Thank you in advance!

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, have you enabled captcha for WooCommerce in the plugin?

    Thank you

    Thread Starter leon2068

    (@leon2068)

    Hi, thanks for your reply.
    I didn’t make any operations about captcha. In that case, how to check it?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, check under Brute Force -> Login Captcha.

    Let me know how you go.

    Thank you

    Thread Starter leon2068

    (@leon2068)

    Thanks for your reply.

    So I just went to brute force and enable three captcha settings(login, lost password and registration) for Woocommerce, they were all disabled at the beginning.

    Then I rechecked the cart page as a visitor, it was still inaccessible.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, try the following. Disable all other plugins, except ours and WooCommerce. Then carry out a test.

    Let me know what happens.

    Thank you

    Thread Starter leon2068

    (@leon2068)

    Thanks for your reply.

    I just tried it but I got the same result.
    On the cart page, I was still told that you are not authorized to perform this action.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, the only thing I can suggest now is to carryout a process of elimination.

    Start by disabling all Firewall Rules, then carry out a test.

    Let me know what happens.

    Thank you

    Thread Starter leon2068

    (@leon2068)

    Thanks for your reply.

    I just went to WP security -> Firewall, there are 7 tags, right?

    The first three tags are about firewall, I check all the settings, they were all disabled.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    And did you carry out a test?

    If the above does not work, lets try something different. Disable all features in our plugin but leave it active. Then carry out a test.

    Let me know what happens.

    Thank you

    Thread Starter leon2068

    (@leon2068)

    Thanks for your reply.

    I leave it active, I went to WP security -> settings -> general settings, then disable security features and all firewall rules, after that, I visit the cart page and it works!

    But the cart block is all over the page and it didn’t look well. It didn’t match the size of my website. However, I tried to click the ‘proceed to checkout’ button, the checkout page is matched.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    That sounds like a theme related issue and maybe a cache problem as well.

    Regards

    Thread Starter leon2068

    (@leon2068)

    Thank you sososo much!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, is your issue resolved?

    Thank you

    Thread Starter leon2068

    (@leon2068)

    Thanks for your reply.

    I don’t think I figure it out now but I feel I will make it all clear shortly.

    Thank you so much anyway!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Let me know how you go. I am also curious to know.

Viewing 15 replies - 1 through 15 (of 15 total)
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