• Resolved usa161

    (@usa161)


    Yesterday I noticed that with the active work of your MoceanSMS plugin, I stopped receiving notification in the mail about new orders.
    The client pays for the order, no notifications are sent to the mail, and there is no SMS notification from MoceanSMS.
    As soon as MoceanSMS is disabled, a steel alert comes.
    Site updated with the latest versions woocommerce and wordpress. Region Russia.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author moceanapiplugin

    (@moceanapiplugin)

    Hi @usa161 ,

    May i know if you are using multivendor or normal customer notification?

    Thread Starter usa161

    (@usa161)

    normal customer notification

    Plugin Author moceanapiplugin

    (@moceanapiplugin)

    Hi @usa161,

    Sorry for late reply, my tech team is working on the fix now. Will update you again once done.

    Thread Starter usa161

    (@usa161)

    Thanks!
    Please let me know when you can fix it.
    I really like your plugin, I would not like to replace it with another.

    Plugin Author moceanapiplugin

    (@moceanapiplugin)

    Hi @usa161 ,

    Newer version(1.1.15) has been release by our tech team. Kindly update the plugin for the fix.
    Apologies for the inconvenience caused and thank you for your continuous support ??

    Thread Starter usa161

    (@usa161)

    thank you very much!
    updated, and it worked! ??

    Plugin Author moceanapiplugin

    (@moceanapiplugin)

    You’re most welcome ??

Viewing 7 replies - 1 through 7 (of 7 total)
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