Conflict with W3 Total Cache plugin

  • Resolved sarathacodez

    (@sarathacodez)


    2 years, 3 months ago

    When trying to save settings it shows an error. When disabling the w3 Total cache it works. Could you please add compatibility with the cache plugin?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Prashant Baldha

    (@pmbaldha)

    Please accept my apologies for your inconvenience.

    Can you please tell me which error is occurring when you are saving settings?

    If possible, Can you please share the screenshot URL by third-party service?

    So, we can debug the issue.

    Thread Starter sarathacodez

    (@sarathacodez)

    updraft_send_command: error: error ()

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    I have tried to replicate the issue but couldn’t replicate the issue.

    Can you please give me error message of the browser console?

    https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    @sarathacodez

    If you want that we can replicate the issue on our end, please follow the below steps:

    Go to Admin Dashboard > Settings > UpdraftPlus > Migrate/Clone (tab) and press on the “Create a temporary clone on our servers (UpdraftClone)” button and scroll down to the “Or, use an UpdraftClone key” section and fill the clone key

    78077-1cb28704e58e3fdaf3de654d9d4f03c9f8ee790e9f8c78f15d363c36529e3a2d

    When sending backup, please do not forget anonymize data.

    It will create your site’s copy to our server and help us to replicate the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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