• Resolved vanessa6297

    (@vanessa6297)


    There seems to be a new conflict with backups for updraft plus. I reached out to their support team and this was determined by them.

    When I run a backup there is the following error notice:
    A PHP fatal error (TypeError) has occurred: Cannot access offset of type string on string

    When I deactivated the feeds for youtube plugin the backup didn’t show any error and was completed with no further issues. when i reactivated the plugin the error message appeared again and the backup is stalled.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @vanessa6297,

    Thank you for contacting us! We tried recreating this error on our end, but we were not able to reproduce the same problem. Could you send us a support request here and also include the System Info from the Help page of the YouTube Feed plugin settings so we can investigate this further? Please only include the System Info in a support request on website as this should not be shared on the public forum here.

    Thanks!
    Louis

    Thread Starter vanessa6297

    (@vanessa6297)

    Thank you for the suggestion I will submit the support ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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