Conflict with Ultimate member

  • Resolved Orlybg

    (@orlybg)


    1 week ago

    When support candy is activated the ultimate member drop down registration form fields selections are opening in the bottom of the page instead of at the bottom of the field that needs selecting.

    The page I need help with: [log in to see the link]

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  • Plugin Support Milind Ighe

    (@miliighe)

    Hello there,

    Thanks for contacting us. I hope you are doing well.

    You need to limit the SupportCandy script to the support pages only to avoid conflict. Please follow the below steps :

    1. Create a page having a shortcode [supportcandy] if not already created.
    2. Then go to Support > Settings > General > Page Setting > Support page and select the page you have created in the first step.

    I hope this will resolve the issue. Please feel free to get back to us if you face any other issue.

    Thank you.

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