Conflict with Thrive Themes Quiz Builder

Hi @jdegraaf

I hope you’re well today!

Issues like this are usually related to Asset Optimization configuration in Hummingbird. I don’t see any conflicts specific to Thrive Quiz Builder reported in our internal bug tracking system yet so I’d start witch double-checking that before we go any further.

Do you have Asset Optimization currently enabled in hummingbird then?

If yes, please try disabling it temporarily but keeping the plugin itself enabled, the clear caches and see if this also lets you create/edit quizes.

If yes, it’s confirmation that the issue is indeed related to Asset Optimization so Assert Optimization will need some additional tweaking most likely (but we’ll get to that if you can confirm the case).

If not, let me know as well and we’ll investigate it more.

Kind regards,
Adam

Hi @jdegraaf

I hope you are doing well and safe!

We haven’t heard from you in a while, I’ll mark this thread as resolved.

Feel free to let us know if you have any additional question or problem.

Best Regards
Patrick Freitas

Patrick,

Sorry for the late response! I think I missed the earlier notification in the midst of Thanksgiving in the US. Unfortunately, though, I don’t use asset optimization with Hummingbird, so I don’t think that would be the issue…

Hello @jdegraaf ,

That is strange, I have checked in our system that we have similar report, with the same JS error, but only with Asset Optimization enabled (but not configured).
Just for testing purpose, can you try this code as must use plugin:

<?php
add_filter( 'wp_hummingbird_is_active_module_minify', function( $is_active ){

	if ( isset( $_REQUEST[ 'post_type' ] ) && 'tqb_quiz' === $_REQUEST[ 'post_type' ] && isset( $_REQUEST[ 'tge' ] ) && true === (bool) $_REQUEST[ 'tge' ] ) {
		return false;
	}

	return $is_active;
}, 99 );

How to use MU-plugins: https://premium.wpmudev.org/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

https://www.youtube.com/watch?v=lrRs53zZt2I

kind regards,
Kasia

Kasia,

I believe I’ve added that to my MU Plugin folder. Unfortunately, though, I’m not seeing any differences yet in my ability to edit/create new quizzes in Thrive Themes.

Hi @jdegraaf

Could you check if WordPress can see the mu-plugin?

After adding the file, check if this is on the mu-plugin list:
https://monosnap.com/file/XQwxrADz7q3MeT2nbgeQJ6JtDtnB8D

Let us know the result you got.
Best Regards
Patrick Freitas

Patrick,

It looks like WordPress canot see the mu-plugin. At the very least, I don’t see an option in WordPress to sort by mu-plugins on the installed plugins page. I guess that means I didn’t create it correctly? Here’s the view of the code/folder placement from within my File Manager: https://drive.google.com/file/d/1yRtZF0zeBHW54zI4TxCBAs9R6BtFEkeO/view?usp=sharing

Hello @jdegraaf,

I see the file has been saved with the .txt extension. Kindly change the same to .php where your file name should be yourfilename.php and then check if the same works. Do let me know if that does and if things work for you smoothly.

Thank you,
Prathamesh Palve

• This reply was modified 4 years, 3 months ago by Saurabh - WPMU DEV Support.

Prathamesh,

Apologies for the delay; I wasn’t keeping up with my email over Christmas. However, I did that fix today and that resolved the issue! I can now access the Thrive Themes Quiz Builder’s functions without any issues. ??