• Resolved techiest

    (@techiest)


    I am using divi theme in my site & want to use ultimate member plugin also. But it is not working properly. Some functionality like upload photo, Calender for Birth date, drop down menu for country are not working at all.
    Can you please help me on this?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @techiest,

    Have you tried to conflict test this issue so we can rule out theme/plugin conflicts?
    Please do a quick conflict test and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure.

    Please also see our doc on how to troubleshoot image uploads issue.

    Regards.

    Thread Starter techiest

    (@techiest)

    Yes, I have tried. With wordpress default theme Ultimate Member’s all functionality is working fine. But when I switched to my theme Divi, everything get messed up.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @techiest,

    Do you have the latest version of the Ultimate member and Divi theme installed?
    Does switching to the default WP theme fixes your image upload issues?

    Regards.

    Thread Starter techiest

    (@techiest)

    Yes, I have latest version of the Ultimate member(Version 1.3.88 ) and Divi theme installed. And yes, switching to the default WP theme fix the image upload issues also it will fix Calendar for Birth date, drop down menu for country.

    • This reply was modified 7 years, 2 months ago by techiest.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @techiest,

    Can you please check developers console of your browser and tell us whether you have any errors there.

    Regards.

    Thread Starter techiest

    (@techiest)

    Hello,
    Here I have attached screenshot of developers console https://pasteboard.co/GKC3ZpG.png

    I am getting below errors on each page in my website:

    Uncaught TypeError: jQuery(...).tipsy is not a function
        at HTMLDocument.<anonymous> (um.min.js:8)
        at i (jquery.js:2)
        at Object.fireWith [as resolveWith] (jquery.js:2)
        at Function.ready (jquery.js:2)
        at HTMLDocument.K (jquery.js:2)
    Uncaught TypeError: jQuery(...).cropper is not a function
        at um.min.js:7
        at dispatch (jquery.js:3)
        at r.handle (jquery.js:3)
    Thread Starter techiest

    (@techiest)

    Can I have any solution?

    Thread Starter techiest

    (@techiest)

    Any help?

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Conflict with theme’ is closed to new replies.