Conflict with the Redirection plugin

  • Resolved Clementtang

    (@clementtang)


    2 months, 2 weeks ago

    I’m using the Royal Elementor theme and I installed the Redirection plugin (which is a popular plugin for 301 redirects). However, when I tried to proceed to the settings of the Redirection plugin, the system prompted an error message, and the log of this error is as follows.

    PHP Fatal error: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in /srv/htdocs/wp-content/themes/royal-elementor-kit/inc/activation/class-welcome-notice.php:55
    Stack trace:
    #0 /srv/htdocs/wp-content/themes/royal-elementor-kit/inc/activation/class-welcome-notice.php(306): REK_Welcome_Notice->get_plugin_status(‘elementor/eleme…’)
    #1 /srv/htdocs/wp-content/themes/royal-elementor-kit/inc/activation/class-welcome-notice.php(292): REK_Welcome_Notice->render_notice_content()
    #2 /wordpress/core/6.6.1/wp-includes/class-wp-hook.php(324): REK_Welcome_Notice->render_notice(”)
    #3 /wordpress/core/6.6.1/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #4 /wordpress/core/6.6.1/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #5 /wordpress/core/6.6.1/wp-admin/admin-header.php(303): do_action(‘admin_notices’)
    #6 /wordpress/core/6.6.1/wp-admin/admin.php(239): require_once(‘/wordpress/core…’)
    #7 /wordpress/core/6.6.1/wp-admin/tools.php(40): require_once(‘/wordpress/core…’)
    #8 {main} thrown in /srv/htdocs/wp-content/themes/royal-elementor-kit/inc/activation/class-welcome-notice.php on line 5

    I tried again by changing the theme to another one and went through the setup of Redirection smoothly and switched back to Royal Elementor afterwards.

    However, the Welcome message is now showing on the page of Redirection and I can’t close it.

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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